Dedicated and focused Office Assistant/ Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a permanent position in a strong, team and care oriented environment.
Graduated from accredited medical assistant program in 2011. Coordinated all department functions for team of 8 employees. Increased office, resident and medication records organization by developing more efficient filing system and customer database protocols.Successfully planned and executed meetings, lunches and special events for groups of 8+ employees.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Responsible for electronic file systems and maintaining electronic and paper files. Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Posted open positions on company and social media websites.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Managed the day-to-day calendar for the company's senior director.Properly routed agreements, contracts and invoices.Received and screened a high volume of internal and external communications, including email and mail.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Responsible for handling all AR/AP accounts. Completed payroll calculations and submitted information to designated 3rd party accounting service. Managed the upkeep of business financial records using QuickBooks Premiere program. Responsible for scheduling, hiring and termination of employment process. Also responsible for employee disciplinary action as well as recommendations for wage increase and/or other forms of employment advancement.
Assisted patients with multiple chronic diagnoses, including COPD and asthma.Coordinated with doctors and registered nurses to develop care plans for patients.Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments.Completed and submitted clinical documentation in accordance with agency guidelines.Collected urine and fecal samples.Assisted with adequate nutrition and fluid intake.Cleaned and organized patients' living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Tended to patients with chronic illnesses.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Assisted with ADLs.
Assisted patients with multiple chronic diagnoses, including COPD and asthma.Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.Supported patients with customized patient teaching tools.Cleaned and sterilized instruments and disposed of contaminated supplies.Performed pregnancy tests and sent specimens for laboratory testing.Recorded patients' medical history, vital statistics and test results in medical records.Escorted patients to examination rooms and prepared them for physician exams.Ensured HIPAA compliance.Educated patients about their treatments.Tested patients' blood glucose levels. Documented all patient encounters using EMR system.
Assisted patients with multiple chronic diagnoses, including COPD and asthma.Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.Supported patients with customized patient teaching tools.Cleaned and sterilized instruments and disposed of contaminated supplies.Performed pregnancy tests and sent specimens for laboratory testing.Recorded patients' medical history, vital statistics and test results in electronic medical records system. Escorted patients to examination rooms and prepared them for physician exams.Ensured HIPAA compliance.Educated patients about their treatments.Tested patients' blood glucose levels.
Patient-focused care, Charting and record keeping, Effectively interacts with patients and families, Compassionate and trustworthy. 10-key, 45+wpm, Computer Proficiency, and exceptional customer service skills.
Graduated with and maintained a 4.0 GPA throughout length of training course. Coursework focused on front and back office medical assistant protocol and procedure. Became skilled in venipuncture, injections via intradermal, intramuscular, and subcutaneous route. Skilled in wound care and bandage changing, patient records upkeep, and medical terminology. Also trained in anatomy and physiology, biology, and chemistry coursework.
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