Seasoned Manager with outstanding resourcefulness and creative problem-solving abilities who is versed in all aspects of customer service and retention.
In 1996 I started as a stock person and after 2 years I was offered the position of Department Manager which consisted of managing and directing 5 employees,merchandising and customer service. In 2000 I was offered a position as a claims manager. For 8 years I was responsible for processing returned merchandise, merchandise claims and maintaining and processing the reports for claims and store vendors. In 2008 I was offered the job of Assistant Manager overnight in Paso Robles Ca. on the night shift. I was responsible for 40 plus employees. My responsibilities were:
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