A dependable, driven, self-motivated business professional with 13 years' experience. Possessing valuable personal characteristics, MBA degree education, and a great deal of practical experience. Looking to integrate my passion for excellent leadership, teamwork, and a quality product I believe empowers women.
Strong Work Ethic
Team-building & Employee Motivation
Problem Solving Skills
Results and Goal Oriented
PACIFICA ELECTRICAL CONTRACTORSLos Angeles, CAOffice Manager06/2004 to Current
Establish and maintain Human Resources-employee files, increases, and garnishments.
Manage company policy handbooks and ensure compliance with union, local, state, and federal laws.
Manage accounts payable/receivable including reconciling bank account for Pacifica and subsidiary company.
Manage job cost analysis including budgeting, profit & loss, and financial statements.
Review contracts and business documentation, process union and certified payroll reports.
Created and implemented many database analysis templates that increased work flow efficiency.
Developed efficiency-enhancing work flow processes improvements that made it possible to accommodate increasing responsibilities necessitated by substantial staff reductions.
Excel in resolving conflict in a composed matter.
Provide tactical recommendations in order to improve daily operations, increase efficiency, and customer satisfaction.
Decreased expenditures by 20% by implementing strategies which increased efficiency and productivity.
Saved both Pacifica and subsidiary company thousands of dollars by bringing formerly outsourced functions in-house.
FTR INTERNATIONAL, INCIrvine, CAAdministrative Assistant02/2001 to 06/2004
Provided support to executives and adhered to all organizational and departmental procedures.
Managed database programs to ensure timely implementation of projects.
Prepared project budget planning and financial management.
Ensured compliance with all safety practice policies procedures with all local, state, and federal laws.
QIM INSURANCELos Angeles, CACustomer Service Representative01/2000 to 02/2001
Handled inbound sales duties, including order entry processing and fulfillment.
Analyzed customer service results and trends to prepare action plans.
Contributed to a positive environment by being proactive in aiding teammates and improving customer satisfaction.
Master of Science:Business Administration-In progressPEPPERDINE UNIVERSITY, Malibu, CA