Focus on providing professional office management for a comfortable, inviting and efficient work environment. Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication as well as an understanding of the needs of the office staff and professionals. Customer service that provides sound judgment and an ability to resolve problems tactfully and diplomatically.
Exceptional interpersonal communication
Effective workflow management
Effective problem solving
Adherence to high customer service standards
Microsoft Word and Excel
Office Manager/Bookkeeper03/2012 to Current Real Estate Exchange, Inc – 1343 W 12th Street, Ogden, Utah 84404
Work with owners, brokers and agents to ensure all contracts are fully executed and complete.
Quickbooks is used for all accounting practices including commission income/expenses and accounts payable.
Manage business and agent licences, Insurance coverage and Utah Corporation renewals, as well as Multiple Listings access.
Microsoft Word and Excel experience.
Customer Accounts Manager05/2014 to Current Mountain Green Water Investment – 2316 East 5950 South, Ogden, Utah 84403
Responsibilities include invoicing and processing payments for water leases and customer information updates.
Quickbooks, Word and Excel are used for accounting practices, lists, and letters.
Front Desk Supervisor11/2009 to 02/2011 Mount Ogden Eye Center/Utah Eye Centers – 4360 Washington Blvd, Ogden, Utah 84403
Responsible for managing and organizing front desk staff scheduling and assignments, payroll preparation, patient check-in, updating patient personal and insurance information.
Appointment scheduling, working with techs, managers, and doctors to provide required information for their areas of expertise and implement needed changes
Technical Certificate : Human Services/Sociology2002College of Southern Idaho-
Specialized program for Social Work, Requirements 250 practicum hrs, 3.9 GPA