Energetic and reliable Office Manager with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Medical Transcription program ( graduated in 2002 with a 94% average)
The Essentials of Customer Service
Stress Workshop for Women
How to Achieve Excellent Customer Service
Highly effective Criticism & Discipline Skills for Managers & Supervisors
How to Supervise People for Newly-Appointed Managers & Supervisors
Documenting Employee Performance in a S.N.A.P
S.N.A.P- Employment Laws and HIPAA
3-part Supervisor training course held by CIB (S.N.A.P)
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