Experienced Office Manager with over 20 years of experience optimizing productivity, efficiency, and service quality across various industries. Experienced in policy development and staff management procedures impacting overall morale and productivity. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Accomplished in workflow optimization techniques implementation, which increases productivity, reduces labor, and maintains business integrity and service quality.
• Ability to model scenarios for teambuilding
• Strength to translate competencies into skill and knowledge development areas
• The aptitude to respond quickly to changing, dynamic environments
• Proficient with key electronic tools (e.g. MS PowerPoint, MS Word, MS Excel)
• Strategic account management including negotiating customer contracts and pricing
• 5+ years of proven success in training various levels of professionals
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