I’m a team player, I will always help out whose in need and I take directions very well. Animals have been a huge part of my life and working with them would be the best job. Growing up with many animals around the house I was taught to be responsible for them. From reptiles to larger animals I’m not hesitant to care for an animal that needs care.
Skills
CRM and office management software
Budgetary Planning
Scheduling and calendar management
Billing
Quick books
Banking
Great with animals
Great with people
Experience
Office Manager, 02/2016 - Current Chirotouch – Duluth, GA,
Updated details in company database by keying in customer contacts and delivery dates.
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
Consulted with owners and made recommendations on individual grooming needs of pets.
Bathed approximately [Number] animals per [Number]-hour shift.
Examined animals for injury or illness and documented symptoms for veterinarian review.
Delivered excellent service to pet owners to drive repeat business.
Assessed incoming pets, observed coat conditions and recommended shave-down, dematting or other services to perfectly fit breed standards.
Groomed pets by brushing, bathing, coat fluffing, nail filing and clipping, ear cleaning and gland expression and exhibited exceptional hand-scissoring skills.
Groomed pets thoroughly, including bathing, brushing, nail filing and clipping, ear cleaning and gland expression and expertly used and cared for shears, clippers and other tools.
Developed long-term relationships with clients and bonded with animals through regular contact.
Identified and addressed difficult pet or owner challenges with professional demeanor.
Maintained quick styling pace while paying attention to detail, quality and safety and understood and performed correct trims for multiple specific breeds and coat types.
Supported animal health by keeping areas clean, neat and properly sanitized.
Communicated patiently and clearly with customers to understand desired pet services and specific preferred styles.
Washed, groomed and trimmed each animal to enhance coat health.
Walked animals outside to avoid accidents in play areas or bedding.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Pet Sitter, 10/2015 - 10/2016 Rover – City, STATE,
Fed animals twice daily and refilled water dish frequently with fresh supply.
Developed long-term relationships with clients and bonded with animals through regular contact.
Offered animals ample exercise opportunities through walks and play activities.
Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
Coordinated care for multiple animals at different locations and resolved scheduling or service issues.
Monitored medication administration as directed by pet owners and vet.
Monitored animals during group play sessions for signs of aggressive or fearful behavior.
Cared for farm animals in addition to domestic pets and maintained clean animal spaces.
Followed owner instructions on feeding times to keep animals on schedule for food and medications.
Supported animal health by keeping areas clean, neat and properly sanitized.
Scheduled dog walking services and collected payments from pet owners.
Provided seamless communication to inform pet owners of visits and pet status.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Cared for pets during owners' absences.
Education and Training
High School Diploma: , Expected in 06/2015 - El Capitan High School - Lakeside, CA GPA:
Veterinary Assistant : Veterinarian Assisting, Expected in 05/2016 - Penn Foster Career School - Scranton, PA GPA:
: Business, Expected in - Grossmont College - El Cajon, CA GPA:
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