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office manage resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.

Skills
  • Data entry
  • Event coordination
  • Scheduling and calendar management
  • Customer relations
Experience
05/2020 to Current
Office Manage Huntington Ingalls Industries Reston, VA,
  • Managed office inventory by maintaining documentation of stock.
  • Streamlined operational efficiencies by providing timely computer diagnosis and repair.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Wrote professional business correspondence.
  • Oversaw office inventory and timely reordering of supplies.
  • Managed office inventory and placed new supply orders.
  • Proactively identified and solved complex problems that impact management and business direction
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Coordinated logistics for corporate events.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Greeted visitors promptly and directed to correct locations.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Handled all scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Organized patient files and streamlined operations to improve efficiency.
  • Saved time, spearheading special projects through effective emergency resolution.
  • Prioritized project components and organized scopes.
  • Authored countywide manual for families and children that identified community resources.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
06/2018 to 05/2020
Manager Unilever Hammond, IN,
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Promoted employee safety awareness resulting in zero injuries.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
08/2017 to 02/2018
Sanitize Technician Life Care Centers Of America Tucson, AZ,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Laid out dental instruments and equipment before procedures.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Maintained master calendar and scheduled new appointments based on provider availability.
01/2016 to 06/2017
Waitress Quillian's Grill City, STATE,
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Increased sales of high margin menu items through effective upselling.
Education and Training
Expected in 05/2017 to to
High School Diploma:
North Hall High School - Gainesville, GA
GPA:
Expected in to to
: Business Administration And Management
University of North Georgia - Dahlonega, GA
GPA:
Expected in to to
: Business Administration And Management
Southern New Hampshire University - Hooksett, NH
GPA:
Activities and Honors

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Resume Overview

School Attended

  • North Hall High School
  • University of North Georgia
  • Southern New Hampshire University

Job Titles Held:

  • Office Manage
  • Manager
  • Sanitize Technician
  • Waitress

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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