Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with an ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration.
Assisting all company executives as needed.
Coordinated travel arrangements, including booking hotel rooms, car rentals, and airfare for staff traveling to domestic and international locations.
Maintaining the organization and overall professional appearance of the office.
Providing administrative support and assistance to various departments such as sales, accounting, operations, engineering, manufacturing, marketing, and general counsel.
Management of complex calendar and scheduling requirements.
Organize, execute, and assist with team activities (Board of Director meetings, all-hands meetings, off-sites, lunches, and team social events)
Support Intellectual Property Department by obtaining inventor signatures and notarize, manage data entry of Non-Disclosure Agreements.
Management of the reception functions including, greeting visitors, process incoming and outgoing mail.
Close collaboration with other departments Executive Assistant Peers
Complete and file expense reports.
Review and update patient demographic information.
HIPPA compliant, maintain employers' privacy and procedures.
Follow Hospital procedure for eligibility verifications for all accounts.
Maintain knowledge of third-party payers and managed contractual care requirements for pre-registration.
Coordinate with physicians, nursing homes, and outside agencies to obtain medical information.
Review and book patients using our hospital-specific bed board.
Responsible for all admissions on the third shift, including maternity admissions and prepare newborn pre-registration and admissions.
Direct contact with all nursing units.
Accountable for all death certificates for their accuracy and logging and direct communication with funeral homes.
Responsible for obtaining and logging patient's valuables during admission.
Provide aide to busy Emergency Department with the direction of patient and ambulances arrivals
Direct contact with patients and families during difficult times.
Prepared accounts timely for billing following third party regulations
Reviewed reports for accuracy of demographic and insurance information.
Reviewed account for reasonableness of charges and follow up appropriate departments to ensure costs are correct.
Analyzed remits for accuracy of payments following LGH reimbursement schedules. Make adjustments as necessary.
Researched open accounts in the control promptly, adjust balances when needed.
Analyze credit balances following hospital guidelines.
Prepared and process refunds and void requests.
Responded to inquiries related to accounts made by third party insurer, patient or patient representative
Reviewed and make adjustments to the Medicare FISS system.
Reviewed UB04 for compliance before sending claims to Medicare.
Provided assistance to my supervisor downloading Medicare remits.
Reinsurance Medical Claims Examiner May 1998 to July 2002 Promoted to Senior Reinsurance Medical Claims Examiner July 2002- June 2004; September 2005-June 2007
Quantify and verify Provider and Hospital stop loss and HMO Reinsurance claim data
Interpreted policy language, benefits and coverage issues.
Direct contact with Underwriters and Brokers
Analyzed HCFA and UB92 forms to ensure services rendered simulate with claim payment summaries.
HIPAA compliant, maintain employers' privacy policies and procedures.
Retained a current knowledge base of medical terminology, CPT, DRG, HCPCS, and IDC-9 coding.
Interpreted financial matrices and fee schedules.
Created and prepare Excel spreadsheets.
Notary Public, State of Massachusetts
Expiration April 24, 2025
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