High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results.
Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
•Traveled with the manager to take notes and dictation at meetings.
•Handled incoming and outgoing correspondence, including mail, email and faxes.
•Screened telephone calls and inquiries and directed them as appropriate.
•Devised and maintained office systems to efficiently deal with paper flow.
•Coordinated overnight travel arrangements and accommodations.
•Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
•Typed documents, updated websites and compiled information for meetings.
•Oversaw loan documentation. Communicated with owners regarding home and loan status.
•.Coordinated admission processes and prepared financial records and loan agreement packets.
University of Phoenix (Southfield, MI) Business Management/ Human Resource Management
Coordinated preparation and timely dissemination of company reports and slide presentations for board & staff meetings
• Proficient in managing business correspondence
• Ability to organize personal work priorities
• Knowledge of filing and updating records
• Adept at making travel and accommodation arrangements
• Working knowledge of bookkeeping tasks
• Solid knowhow of general office procedures
• Ability to work independently and as part of a team
• Able to type at least 45 WPM
• Excellent organizational skills
• Expert in handling office equipment
• Internet savvy with an expertise in using MS Office applications
• Excellent customer service orientation
• Special talent for researching and analyzing data effectively
• Exceptional attention to detail with interpersonal skills
• Strong ability to use standard business software and applications
• Demonstrated ability to remain self motivated at all times
• Able to manage stress timely and effectively
• Flexible in working hours
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