office clerk resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Mail Sorting and Routing
  • Data Recording
  • Creative Thinking
  • Outgoing Mail Preparation
  • Data Entry
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Problem Solving
  • Flexible and Adaptable
  • Microsoft Office
  • Accounts Payable and Receivable
  • Document Typing and Formatting
  • Office Machine Operation
  • Cooperative Attitude
  • Cleaning and Sanitizing
  • Policies and Procedures
  • Payment Processing
  • Cash Handling
  • Reliable and Responsible
Work History
11/2021 to Current
Office Clerk First Transit Shawnee, KS,
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Interacted with customers by phone, email or in-person to provide information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
08/2018 to 06/2021
Pupil Supervisor Alex And Ani Cherry Hill, NJ,

  • Monitored students in lunchroom and at recess.
  • Made copies to assist teacher in preparing future lessons.
  • Supervised one or more center activities as directed by classroom teacher.
  • Supervised children in cafeteria and assisted with opening juice boxes and other hard-to-open lunch items.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Helped teacher prepare instructional material and displays.
  • Enforced rules and instructions to maintain discipline.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Conferred with parents about student behaviors and answered questions.
  • Developed professional relationships with teachers and school administrators to integrate into team and best serve students.
  • Flexed between different school areas based on current needs.
  • Supervised cafeteria periods for different ages and maintained order.
  • Helped conduct school safety drills for diverse emergencies.
10/2020 to 01/2021
Retail Sales Associate Michaels Stores Evansville, IN,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Issued receipts and processed refunds, credits or exchanges.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Greeted customers and helped with product questions, selections and purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Folded and arranged merchandise in attractive displays to drive sales.
03/2016 to 04/2017
Cashier Mobil Gas Station City, STATE,
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed inventory counts and ordered merchandise.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Operated cash register to record transactions accurately and efficiently.
Expected in 06/2014 to to
High School Diploma:
Southwest High School - El Centro, CA
Native or Bilingual

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Resume Overview

School Attended

  • Southwest High School

Job Titles Held:

  • Office Clerk
  • Pupil Supervisor
  • Retail Sales Associate
  • Cashier


  • High School Diploma

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