office resume example with 10+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Professional and well-rounded with superior clerical skills and adminstration expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements. Dedicated and meticulous Office Manager with over 15 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in office mamagement and customer service. Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Multitasking with executive -level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.

  • CRM and office management software
  • Report writing
  • Proposal writing
  • Project management
  • Scheduling and calendar management
  • Billing
  • Training and coaching
  • Accounts payable and receivable
  • Data entry
  • Invoicing and billing
  • Senior leadership support
  • Banking operations
  • Event coordination
  • Customer relations
  • Planning and coordination
Education and Training
South Brunswick High School Southport, NC Expected in 05/1990 High School Diploma : - GPA :
University of North Carolina At Chapel Hill Chapel Hill, NC Expected in 05/1992 Associate of Science : Dental Assisting - GPA :
Adventist Health System - Office
Flagler Beach, FL, 01/2019 - 01/XXX0
  • Provided onboarding to new employees and supported all departmental members, resulting in increased productivity and performance.
  • Recorded meeting minutes for documentation purposes and disseminated to Office Administrator
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Offered technical expertise to customers, administrative staff and business leaders to accomplish smooth rollouts.
  • Processed financial documents, including contracts, expense reports and invoices.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
M&T Bank - Practice Administrator
Lake Forest, MD, 09/2010 - 09/2019
  • Created and implemented policies and procedures for effective pharmacy management.
  • Promoted capital components of various rates by identifying and initiating strategies to improve current residential facilities.
  • Supervised administrative staff of five clinicals, delivering consistent coaching and mentoring to improve job efficiency.
  • Communicated with patients with compassion while keeping medical information private.
  • Delivered income records, balance sheets and daily documents to board to keep executives informed of all potential financial issues.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Managed and grew vital customer accounts, including contract review, production scheduling and customer engineering support.
Eaton Corporation - Sales Assistant
North Carolina, NC, 06/2015 - 01/2019
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Piedmont Christian Home - Marketing Director
City, STATE, 02/2009 - 10/2010
  • Directed ongoing market research for use with future marketing plans.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Forecasted sales numbers and product profitability to determine ideal strategies.
  • Researched market competitors to identify potential new products and service opportunities.
  • Evaluated and enhanced content of online pages, blog posts and social media platforms.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Expanded new businesses by developing effective sales, advertising and marketing campaigns.

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Resume Overview

School Attended

  • South Brunswick High School
  • University of North Carolina At Chapel Hill

Job Titles Held:

  • Office
  • Practice Administrator
  • Sales Assistant
  • Marketing Director


  • High School Diploma
  • Associate of Science

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