6 years experience working with the Federal Government. Industry Competent at managing responsibilities in a high-volume atmosphere. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to assume responsibility.
Office Automation Assistant 06/2014
to Current National Labor Relations Board – Winston Salem,
NC • Provide administrative and clerical services to the Office Manager in case processing and assist in compilation of materials; • Utilizes office automation systems to perform a wide variety of clerical support duties; • Perform research and receives, reviews, controls and routes both incoming/outgoing correspondence as appropriate; • Prepare materials in accordance with a wide range of legal and administrative requirements; • Maintain records on cases being handled by the supervisor to ensure effective control and follow-up; • Prepare travel vouchers and estimates; and• Maintain records on cases being handled by attorneys, investigators and or supervisors.
to 08/2009 Wilford Hall Medical Center – Lackland A.F.B,
Perform receptionist and clerical duties in hospital nursing
Set up records for new patients.
orders from patient records, and copy information such as temperature,
pulse rate and blood pressure onto patients' medical records.
Prepare requisition forms for laboratory tests, therapy, drugs and supplies
for their unit.
Record patient diagnoses on the appropriate medical
Arrange for the transfer of patients within the unit or
to other units.
Process patient discharge forms for the business
office and may compile the daily census of patients.
Answer telephones and direct calls to medical staff and patients
or relay messages as appropriate.
Distribute mail, newspapers and
flowers to patients.
Greet visitors and direct them to patient
Transport patients within or to other units of the hospital.
Assistant Store Manager01/2006
to 10/2006 Factory Connection – Mccomb,
MS • Understand and support store operations, policies and procedures • Performs and trains all duties of the Customer Service Representative and Lead • Customer Service Representative positions • Provides training assistance to new Customer Service Representatives and Lead • Customer Service Representatives • Prepares and transmits the daily bookkeeping, invoicing and gasoline data as required • Ability to complete daily banking • Troubleshoots daily close out and shift sales analysis • Provides prompt, courteous customer service and professionally resolves customer issues • Distinguishes between acceptable and unacceptable employment applications,making recommendation for applicant interviews • Conducts performance and disciplinary discussions in Store Manager's absence • Assumes Store Manager responsibilities when needed • Assist the Store Manager with shift coverage in the event there are no other employees available to work • Develops employee work schedules • Ability to finalize, transmit and process weekly time and attendance records and payroll • Performs other duties as assigned by the Store Manager
to 12/2007 United States Army – Ft.Campbell,
Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment
Maintain automated supply system for accounting of organizational and installation supplies and equipment
Issue and receive small arms. Secure and control weapons and ammunition in security areas
Schedule and perform preventive and organizational maintenance on weapons
Operate unit level computers
Office Automation Assistant07/2009
to 08/2011 Defense Languauge Institute – Lackland A F B,
TX Use office automation software package(s) and equipment to type, edit, and format letters, memorandum, reports, manuscripts, technical documents, charts, graphs, and/or forms. Produces error-free documents, ensuring correct punctuation, spelling, capitalization, and grammar. Ensures that final documents are formatted and arranged in conformance with established correspondence, publication, and office procedures.Establishes and maintains a variety of office records and files. Updates and purges files on a regular basis. Researches files and reference materials for information needed by office personnel.Receives incoming telephone calls and visitors. Answers inquiries related to general policy, programs, and activities of the office. Based on a knowledge of office functions and programs/projects, refers callers and visitors to appropriate staff member.Receives, sorts, and routes incoming mail and correspondence to office staff. Based on the subject of incoming documents and correspondence, distributes mail.As primary or alternate/backup timekeeper, prepares and transmits Time and Attendance records for office staff.Sends, receives, and distributes electronic mail and telephone facsimile (FAX) documents. Operates office photocopiers.Prepares travel authorizations and vouchers and other standard office forms.Fills in for office secretary or other clerical employees during periods of absence. Maintain office bulletin board(s), ensuring material of interest and importance to employees is current and posted.
Associate of Arts: Surgical TechnologyVirginia College -
Unit Supply Specialist: Quartermaster School -
VAUnit Supply Specialist
Mastery of Microsoft Office programs (Word, Excel, PowerPoint)Experience with Quick Books and with maintaining office budget.Ability to work with several operating systems, including Windows, Mac OS X and Linux
Additional Type over 85 Words Per Minute
National Defense Service Medal Global War On Terrorism Service