LiveCareer-Resume

office assistantinterventionlibrarian resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Friendly, outgoing, self starter with excellent customer service, relational, office, banking and seasoned education background. Relocating to Tucson, Arizona in January 2022. Seeking a full-time position utilizing strong interpersonal and customer service skills. Desiring a positive and growth oriented environment in which my gifts and talents are embraced as well as beneficial to an employer.

Accomplishments

Support to a successful entrepreneurial business for "Just Us Girls " where I gained a broad range of customer service skills.

  • Have continued to receive exemplary professional performance evaluations especially in the areas of; communication, meeting goals, organization, and teamwork.
  • A peer nominated "Going The Distance " award for demonstrating going above and beyond with efficiency, professionalism, and a positive attitude.
  • During the Covid-19 pandemic challenges, I quickly adapted to working remotely and the need to be more "tech savvy". I persevered thinking outside the box , creating a successful "Virtual Classroom".
  • Earned all expense paid vacations by meeting sales goals.
  • Highly Qualified Classified Teaching Certification
Skills
  • Strong Interpersonal Skills
  • Written & Verbal Communication
  • Independence as well as Teamwork
  • Multitasking
  • Collaboration, and Management
  • Personable, Relationship Building
  • Organization and Prioritization
  • Detail-Oriented and Creative
  • Customer Service
  • Advising, Educating, and Problem Solving
  • Computer skills; Windows, Google Office Suites, Outlook, Microsoft Teams, Synergy, Presentation Software, Communication and Collaboration Tools
  • Resilient, Quick Learner, Flexible, and Adaptable
  • Cash Handling
  • Product Sales
Work History
02/2022 to Current Relationship Banker Hyatt | , , Tucson, AZ
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Balanced cash drawers and vault on daily basis.
09/1999 to 01/2022 Office Assistant•Intervention•Librarian Panjiva | , ,

In Librarian position I;

  • Manage classroom, behavior, and procedures for staff and 700+ students.
  • Drove expansion of diverse library collections and programs in response to student and faculty needs and special requests.
  • Answered patrons' questions via library's online chat reference service to assist with broad variety of research topics.
  • Plan and teach technology classes, library use, & literacy.
  • Develop and enforce administration policies and procedures.
  • Evaluate vendor products, negotiate contracts, and place orders.
  • Keep up to date records of materials, inventory, and cataloging.
  • Plan fund raising and community sponsorship.
  • Researched, planned and set up attractive and informative library exhibits.
  • Engage in continued technology training.
  • Set schedules for student workers and monitored activities.
  • Revamped and regularly updated library.
  • Created online virtual library classroom during restricted student contact due to Covid.

In Intervention position I;

  • Worked with students that were falling behind on grade level in areas of reading, writing, & math.
  • Before & after school tutoring.
  • Mentored for behavior & attendance issues.

In Office Specialist position I;

  • Was first point of contact for public, parents, & students.
  • Answered & routed phone calls.
  • Registered new students online.
  • Was in charger of keeping health, vaccinations, & in-district transfer records.
  • Data input.
  • Ordering office supplies.
06/2017 to 01/2022 Lead Bartender Levin Furniture | , ,
  • Set up and served for mobile bartending at numerous events such as; weddings, conventions, reunions, fund raisers.
  • Skilled at receiving and processing credit transactions as well as cash.
  • Consulted with managers to organize special events and promotions.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Maintain friendly, efficient service while adapting to different conditions and people.
  • Prioritizing adhering to laws that govern alcohol service and company liability.
06/2001 to 08/2004 Sales Representative Pampered Chef, MLM | , ,
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
  • Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Trained and mentored new team members.
  • Guided team to stay on track to meet sales goals.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Created professional sales presentations.

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12/2004 to 01/2005 Sales Consultant Company Name | , ,
  • Created detailed sales presentations to communicate product features and market data.
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Requested contact information from potential customers to provide additional information.
  • Recommended specific product options to meet customer needs.
  • Prepared and delivered sleek and professional sales presentations to explain product benefits.
  • Learned products inside and out to give best possible demonstrations and answer consumer questions.
  • Communicated product value, quality and style to educate and entice potential customers.
Education
Expected in to to Took A Job In Education & Didn’t Finish | Arts And Communication & Early Education Track Chemeketa Community College, Salem, OR GPA:
Expected in 06/1984 to to High School Diploma | McNary High School, Keizer, OR GPA:

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Resume Overview

School Attended

  • Chemeketa Community College
  • McNary High School

Job Titles Held:

  • Relationship Banker
  • Office Assistant•Intervention•Librarian
  • Lead Bartender
  • Sales Representative
  • Sales Consultant

Degrees

  • Took A Job In Education & Didn’t Finish
  • High School Diploma

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