Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Organized files, developed spreadsheets, faxed reports and documents.Verified that information in the computer system was up-to-date and accurate.
Maintained and reserved the program coordinators workshop schedule and rooms.
Helped physicians examine and treat patients by assisting with instruments and specimen removal.Cleaned and sterilized instruments and disposed of contaminated supplies. Provided treatment within scope of practice as defined by state law.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Escorted patients to examination rooms and prepared them for physician exams.Recorded and filed patient data and medical records.Carefully reviewed medical records for accuracy and completion as required by insurance companies.Wrote clear and detailed clinical phone messages for physicians.Directed patient flow during practice hours, minimizing patient wait time.Acquired insurance authorizations for procedures and tests ordered by the attending physician.Arranged and assisted with hospital admissions.Maintained an organized logging system for tracking test results.Scheduled patient appointments.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Verified details of transactions, including funds received and total account balances.Deposited third party checks, as well as monthly reserve transfers.Opened and assigned new client accounts.Balanced batch summary reports for verification and approval.Researched and resolved billing and invoice problems.Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.Responded to employee inquiries regarding payroll and timekeeping.Maintained annual and monthly budgets.Compiled financial, accounting and auditing reports and tables for cash receipts, Prepared and maintained support documentation.receivables and profits and losses.
Belonged to the Rotaract Club where I volunteered at different events.
Intermediate skill level in Microsoft Excel, Word, PowerPoint, Outlook, and Access. Intermediate skills with medical programs Medisoft, Touchchart, and MedicalManager. Typing skills 40-45 WPM. Proficient in electronic filing, facsimile, multi-line telephone systems, inter-office communications, and customer service.
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