Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Professional and ambitiously pursuing a career in Public Health. Eager to contribute developed knowledge in a communicable disease control role. Skilled in communications and community engagement in multicultural settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

  • Speaks effectively
  • Openly expresses ideas
  • Gathers appropriate information
  • Meets deadlines
  • Sets goals
  • Handles details
  • Plans and arrange activities
  • Works well with others
  • Motivates others
  • Leader
  • Identifies resources
  • Analyzes issues
  • Solution based
04/2021 to Current
Office Assistant Cooley Palo Alto, CA,
  • Assist nurses during the Covid-19 vaccine process by locating patients information in the Calvex System database.
  • Adhere to HIPPA law.
  • Maintain a clean, orderly and safe environment for nurses and patients.
  • Complete and enter all necessary information about medical history including positive results for Covid-19 results.
  • Respect patient's confidentiality at all times and treat patients with courtesy and respect.
01/2021 to 04/2021
COVID-19 Case Investigator/Contact Tracer County Of San Diego Health & Human Services Agency City, STATE,
  • Full time work experience in a public agency providing communicable disease control.
  • Two years of fulltime work experience in a public organization providing human and health services.
  • Basic Spanish.
  • Completed data entry to facilitate case. interview and elicited close contacts into designated system immediately after obtaining.
  • Furnished case patients with contact information outlined in CDC protocol for local health department to support contact tracing.
  • Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
  • Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented all contact attempts and timeframes.
  • Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
  • Received processed and tracked patient documentation with speed and accuracy.
  • Maintain confidentiality of medical and/ epidemiological information about patients.
  • Well diverse in communication and collaboration skills in cross cultural or multicultural settings.
02/2016 to 02/2019
Peer to Peer Support Specialist County Of San Diego Health & Human Services Agency City, STATE,
  • Used my own personal experience in order to personalize care and assist clients.
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Interacted with family members of individuals and shared information regarding available community support services.
  • Maintained strict data confidentiality and privacy on all information related to individuals.
  • Lead small therapeutic groups addressing issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Exceeded customer satisfaction by finding creative solutions to problems.
03/2016 to 11/2018
NAACP Health Committee NAACP San Diego City, STATE,
  • Enhanced awareness of health resources and worked to connect individuals with programs.
  • Spoke with health community workers and members of public about importance of health, prevention and treatment.
  • Implemented health education initiatives to combat health disparities facing people of color.
  • Collaborated with communities through coordinated action to improve the social determinants of health.
06/2014 to 05/2016
Advocacy Disability Rights California City, STATE,
  • Identified appropriate community resources and provided referrals for services.
  • Provided peer self advocacy services for people with psychiatric or developmental disabilities, Investigated complaints about serious physical, sexual abuse and neglect related deaths in institutions.
  • Built trust and rapport with clients by delivering information on their bill of rights services and supporting client decision making.
  • Communicated with parents and guardians on ongoing basis, including face-to-face meetings, newsletters and phone calls.
Education and Training
Expected in 06/2024
Associate of Science: Psychology
San Diego City College - San Diego, CA
Expected in
Certificate: Peer Support Employment Training
RI International - San Diego, CA,
Expected in
Certificate: Mental Health Certificate
Community Academy - San Diego, CA,
Expected in
Certificate: Cultural Humanities
Community Academy - San Diego, CA,

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Resume Overview

School Attended

  • San Diego City College
  • RI International
  • Community Academy
  • Community Academy

Job Titles Held:

  • Office Assistant
  • COVID-19 Case Investigator/Contact Tracer
  • Peer to Peer Support Specialist
  • NAACP Health Committee
  • Advocacy


  • Associate of Science
  • Certificate
  • Certificate
  • Certificate

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