Resourceful Freelance Administrative Assistant. talented at developing innovative business solutions to meet customer needs. Background in all aspects of administrative work with outstanding communication and presentation skills. Organized, independent worker with strong time-management skills.
60 WPM typing speed
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Excellent investigative and reporting skills
Strong work ethic
Accurate and detailed
Works well under pressure
Social media knowledge
Advanced clerical knowledge
Multi-line phone proficiency
Office Assistant 10/2014
to Current Green Auto Products International – Orlando,
Oversee show schedule
Prepare and file permits, spreadsheets, and documents as needed
Oversee product returns
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and warehouse supply purchases.
Liaised with vendors to order and maintain inventory of warehouse supplies.
Work at Home Customer Service Agent10/2013
to 10/2014 Sitel – Las Vegas,
Assist Members with questions and concerns regarding their service consistently.
Efficiently deliver great customer service Immediately and efficiently handle any and all member complaint.
Take payment Redirect members to different departments according to their needs Managerial support on Agent classrooms.
Completed data entry.
participated in new agent training
to 10/2013 Clean first Time – Orlando,
Created detailed expense reports and requests for capital expenditures.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls maintained a clean reception area, including lounge and associated areas.
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Successfully implemented new technologies and process automations to encourage continuous improvement.