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Office Assistant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Empathetic and conscientious psychology major with a minor in justice studies to gain knowledge about mental health as well as criminals and the criminal justice system. My aim is to use my education to develop skills in interviewing, psychological evaluations and further develop my report writing. Through family experiences I have been able to practice my knowledge of mental health by offering tips and explanations as how to improve their daily functioning in conjunction with their medications.

Skills
  • Understands grammar
  • Professional and mature
  • Strong interpersonal skills
  • Report writing
  • Dedicated team player
  • Time management
  • Attention to detail
  • Organization
  • Multitasking
  • Awareness of surroundings
  • Leadership
  • Communication
  • Emotional awareness
  • Analytical thinking
  • Behavior monitoring
  • Decision-making
  • Teambuilding
  • Method selection
Experience
06/2017 to Current
Office Assistant Integrated Electrical Services, Inc. Grapevine, TX,
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Maintained business records by updating customer information.
  • Worked on software products documentation.
  • Organized office supplies and records.
  • Minor technical repairs of computers.
05/2016 to Current
Personal Care Attendant Gulfport Rehabilitation Center Gulfport, FL,
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Helped practice social development and awareness by taking client shopping with their own allowance they earned after conducting chores around the house.
06/2019 to 08/2019
Assistant Teacher Community Action Program For Central Arkansas Rose Bud, AR,
  • Provided students with personalized educational, behavioral and emotional support.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Supervised multiple students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
11/2016 to 05/2019
Customer Service Associate Lumeris Lansing, MI,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented conversations with customers to track requests, problems and solutions.
  • Shared detailed information regarding delivery and pick-up, tailoring, and process options to help customers make decisions.
  • Consulted with customers regarding dry cleaning and tailoring needs, addressing all concerns.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Balanced taking customers, helping new employees, finishing up orders, identifying and correcting mistakes while maintaining awareness of my surroundings.
  • Developed close attention to detail skills.
Education and Training
Expected in 05/2021
Bachelor of Arts: Psychology
University Of New Hampshire - Durham, NH
GPA:
  • Minor in justice studies
  • 3.4 GPA cumulative
  • 3.63 GPA for psychology major
  • Dean's List Honoree Fall 2018, Spring 2019, Spring 2020, Fall 2020.
  • Completed coursework in forensic psychology, social development, culture and human development, contemporary social problems, intro to justice studies, intro to anthropology, latin I and II, research methods in psychology, abnormal behavior, introductory criminology, energy and environment, behavior analysis, personality, classical mythology, intro to biology: evolution, biodiversity, and ecology, intro to roman civilization, child development, introduction to art history, intro to biology: molecular and cellular, making babies, sensation and perception, human anatomy and physiology I and II, nutrition health and wellbeing, statistics in psychology, introductory sociology, careers in education, first year writing, introduction to psychology.

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Resume Strength

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Resume Overview

School Attended
  • University Of New Hampshire
Job Titles Held:
  • Office Assistant
  • Personal Care Attendant
  • Assistant Teacher
  • Customer Service Associate
Degrees
  • Bachelor of Arts