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Office Assistant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Reliable and dedicated team member and worker with strengths in inventory management, training, and customer service. Friendly, knowledgeable, and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Does a great job of offering recommendations and solutions to meet customer needs and exceed expectations. Although the employee is on the quieter side, they are capable of achieving good customer service and will always do their best to keep the customers as well as the employers satisfied.

Experience
Office Assistant, 01/2020 to 08/2020
Mckinley, Inc.Taylor, MI,
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Processed students, staff, and outside employers paperwork efficiently to support smooth office procedures.
  • Monitored calendars and scheduled appointments based on the staff members availability and established load limits.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Answered approximately 5-15 phone calls daily and pleasantly welcomed visitors to office.
  • Dispersed incoming mail to correct recipients throughout office as well as send out outgoing mail to the proper sites.
  • Managed different room access points by supplying key cards to employees and visitors.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Sales Associate , 01/2019 to 07/2019
Bloom EnergyNewark, DE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Collaborated with fellow sales team members to achieve group targets and frequently helped the team exceed our stores quotas for sales
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Student Office Assistant, 02/2019 to 06/2019
Stevens Institute Of TechnologyHoboken, NJ,
  • Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
  • Handled all delegated tasks, including setting up and taking down equipment for school events and maintained the cleanliness of the second floor of the building as well as providing support for students and other staff members .
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Prepared bulletin boards and classroom materials as well as help prepare and run student events.
  • Processed all sales transactions of school apparel accurately and promptly to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Pulled and organized requested documentation.
  • Assisted fellow team members with special projects and events by coordinating floor plans, documents, and layouts and did so effectively.
Youth Leadership Board Member, 01/2016 to 12/2018
Chicago Freedom SchoolCity, STATE,
  • One of 8 members who took a leadership role in the governance of the youth programs
  • For example, as a key-stakeholder to the organization, I was a part of major organizational decision-making including hiring staff and the strategic planning process
  • Supported a grassroots fundraising campaign to raise funds for our annual trip to the Allied Media Conference in Detroit, MI
  • Worked with the Youth Programs Director on developing and facilitating curriculum for the Summer Leadership Institute
  • Represented CFS on speaker panels and resource fairs
Education and Training
High School Diploma: , Expected in 2018
Westinghouse College Prep High School - Chicago, IL,
GPA:
  • 3.2 GPA
  • Principal's Award Recipient
  • GWCP Concert Band Vice President
  • GWCP Concert Band Low Brass Section Leader
In Progress: Bachelors of Studio Art , Expected in 2022
School Of The Art Institute Of Chicago - Chicago, IL
GPA:
  • Focus in Photography
  • Bank of America Scholarship Recipient
  • School of the Art Institute Scholars Scholarship Recipient
  • Ike/ Florence Sewell Scholarship Recipient
  • SAIC Honors Scholarship Recipient
Volunteer Experiences/ Extra Curricular Activities

Chicago Park District Camp Counselor (2012-2015) GWCP Soccer Team Member (2015) Tellin' Tales Theater Company Student Assistant Director (2015-2018) Tellin' Tales Theater Company Back Stage Student Assistant Director (2015-2019) All-City Band Ensemble Member (2016-2017) UIC Honors Band Ensemble Member- 3rd Chair (2016) Best Buddies Member (2015, 2016, 2018) GWCP Jazz Band Member (2016-Present) Gender Identity From an Intersectional Perspective Panelist (2017) TDOV Artist Showcase Participant (2017) Year Book Designer (2017) Chicago Freedom School Event Photographer (2017-Present) Setting our Own Mountain Tops: MLK Event Planner (2018) CPS Senior Portfolio Exhibition (2018) GWCP Band Vice President (2017-2018) GWCP Band Media Manager (2017- 2018) GWCP Band Photographer (2017-2019)CPS Senior Exhibition Art Gallery (2018) DC Congressional Art Competition at Allstate Arena (2018) School of the Art Institute of Chicago First Year Student Catalog Publication (2019) School of the Art Institute of Chicago Gallery Show (2019)

Skills
  • Resourceful
  • Dedicated team player
  • Professional and mature
  • Microsoft Office
  • Strong problem solver
  • Self-starter
  • Time management
  • Merchandising knowledge
  • Cash handling accuracy
  • Money handling
  • Customer- and service-oriented
  • Reliable and punctual
  • Reading comprehension skills
  • Team player mentality
  • Customer service
  • Cash register operation
  • Written and oral communication skills
  • Listening skills

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Resume Overview

School Attended
  • Westinghouse College Prep High School
  • School Of The Art Institute Of Chicago
Job Titles Held:
  • Office Assistant
  • Sales Associate
  • Student Office Assistant
  • Youth Leadership Board Member
Degrees
  • High School Diploma
  • In Progress

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