Shascom Public Safety DispatcherRedding Red Bluff, CAOffice Assistant
Answers the telephone and receive emergency, non-emergency and 9-1-1 requests for assistance; evaluate the information and create a CAD system event or transfer the call to the proper emergency service provider, or provide information and instructions to the caller, including medical “pre-arrival” instructions.
Operated a Computer Aided Dispatch System, video display terminals, and associated equipment.
Provided EMD (Emergency Medical Dispatch) instructions to callers.
Maintained familiarity with major roads, streets, areas, industrial and public facilities within Agency boundaries.
Performed radio dispatching duties that meet standards of performance.
Department of Social ServicesRed Bluff, CAOffice Assistant
While employed by the Department of Social Service in Red Bluff, CA I was able to fine-tune existing skills, as well as learn new skill sets required in a fast past office setting.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Wrote reports and correspondence from dictation and handwritten notes.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents. Handled all media and public relations inquiries.
Starbucks Coffee CompanyRed Bluff, CABarista and Certified Barista Trainer
Adhered to recipe and presentation standards for specialty coffee drinks.
Updated menu with daily offerings and specials, using personalized artistic touches.
Correctly followed all health, safety and sanitation guidelines.
Led regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
Supported store manager with recruiting, and training new Baristas.
Resolved customer disputes with tact and professionalism
Responsible for the training of new Baristas based on company policy.
Always provided company standard of quality and care.
Passionate about my customers and working as a team player
Always looking to help and improve working environment.
Promoted the ranch with Facebook and Instagram pages.
Abercrombie & FitchSan Ramon, CaSales Associate
Consistently provided professional, friendly and engaging service.
Retrieved alternate items and sizes on request.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Met incoming customers and provided immediate assistance.
Worked flexible schedule to accommodate changing customer levels.
Organized items in visually appealing manner.
Developed and executed sales promotions.
Provided expert product and service information.
Feather River CollegeQuincy, CAAgriculture Business
Agriculture Business Major.
Member of the Feather River College Rodeo Team.
Captain of the Womens Rodeo Team.
Incharge of finding sponsors, planning events, and setting up team practices.
Shasta CollegeRedding, Ca, United StatesAssociate of Science: Sociology
Arizona State UniversityONLINE, AZ, USNone Completed : Sociology Part-time online student from 2015-Summer of 2017. Transfered to Fresno Pacific University in the fall of '17. Maintained a GPA above 3.0 while in attendance.
Fresno Pacific UniversityFresno, CA, United StatesBachelor of Arts: CommunicationCurrently enrolled at Fresno Pacific University in Fresno, Ca. I am a communication major and will graduate in Fall 2018, with a Bachelor of Arts Degree. Last semester I maintained a 3.4 GPA while enrolled in 19 units.
To find a position that allows me to utilize my people skills, hard work ethic, and ability to multi task.
Confident managing money i.e cash register, bank deposits, calculating and distributing tips, and fundraising.
Efficient in book-keeping.
Certified 55+ WPM.
Efficient in the use of software such as CAD, Microsoft Office, and various search engines specific to 911 Dispatching and Government Agencies.
Experience making signage, videos, and audio; related to advertising, promotions, and marketing.
Familiar with using multiple platforms related to blogging, website design, sales, photo, and video editing.
Organized, efficient, and punctual.
Quickly able to solve problems.
Thrive in a fast-paced environment.
Committed team player.
Able to lift and carry heavy items.
Courteous, professional demeanor with clientele and co-workers.
Experienced with a wide range of technologies.
Quickly able to learn, retain, and high-stress situations.
Able to multi-task
Experienced dealing with traumatic situations, while remaining calm.
Passed in-depth background checks; as well as live scans, physicals, lengthy interviews, written and verbal testing, lie detector tests, and mental health exams, for two or more jobs.
Experience planning fund-raisers, and creating content to promote and advertise events.