Office Assistant 2 with management experience and exceptional people skills. Versed in obtaining licenses to both individuals and entities to sell insurance in NY State and Also act as a back up supervisor. I also train new hires in the correspondence unit. I desire a challenging role as an Office Assistant 3.
I process and assist with the overseeing the bureau's FOIL requests utilizing the department's FOIL tracking system and must have thorough knowledge of the system and completed with little or no error and in the time frame that the law requires.
Review and process and issue Temporary adjuster permits. must have thorough knowledge of the requirements of the law in order to respond to all inquiries and applications.
Provide information about agency programs, information services, licensing processes and complaint processes in person or by telephone to insures, applicants, and members of the public.
Provide temporary licenses to executors, spouse or family members of deceased agents.
Review and distribute emails received by the bureau to the appropriate staff.
Responsible for daily reports and and submitting said reports to to the correct bureau personnel.
Perform computer skills accurately and correctly in order to meet critical time and legal requirements.
Manage time with co workers in an efficient manner to flow smoothly in a fast paced environment.
Office Assistant 2Mar 2001 to Current Department of financial services － Albany, NYPlease see Resume'
Office AssistantAug 1997 to Feb 1999 New York State Teachers － Albany, NYOffice cleaning and clerical duties.
Lead File CoordinatorFeb 1999 to Mar 2002 Northwestern Mutual － Albany, NYEstablish and maintain system for ordering supplies, forms and maintain inventory. Perform receptionist duties and also assistant office manager on an as needed basis.
TherapistJun 1990 to Aug 1997 Randall Chiropractic － Watervliet, NY
Provide chiropractic therapy to patients,
Schedule appointments for patients.
Input scheduling into computer networking system.
Develop patient X-rays.
Maintain and order office supplies and patient supplies.
Assistant office manager.
Education and Training
High School Diploma, Business1976Tamarac High School － Brunswick, NT, USAFocused on a business administration field of study.
Certificates of completion, Computer Programming1976BOCES － Troy, NY, USA
Activities and Honors
I have received several accolades and letters of appreciation from Many Insurance brokerage firms and individuals on a continual basis thanking me for my quick, thorough, professional and courteous handling of their licensing needs, questions and concerns.
I receive excellent job performance reviews from my superiors and am always thanked for my untiring dedication to my job.