A team player, with a commitment to customer service, who possesses a long track record of working in various administrative roles, coupled with good PC skills and the ability to communicate confidently at all levels. I'm highly organized, plenty of initiative and a genuine desire to contribute to the ongoing success of your Office.I have a reputation for delivering a high quality, personal service to both junior and senior work colleagues. Apart from being immediately available, I also has a strong background in general administration along with experience of working within a customer focused company like yours. Right now I'm looking for a key support role, which provides plenty of variety, and where I will have responsibility for the administrative processes within the Office, To obtain a position with a growing company where I can prove my
hardworking abilities with room for growth and advance.
Typing & word-processing, Keyboard receptionist duties, Decision making
Professionalization, Super organize, energetically
I feel that my greatest strengths are firstly my willingness to take responsibility for the administrative duties within an office. Secondly my skills at working efficiently as part of a team, and forming solid personal bonds with other staff members, and thirdly my desire to work with existing management team so any tasks. Created a more efficient Word database for forms, letters and documents, which decreased production time by 20%. Instituted systems and procedures for general accounting and human
resource functions, which brought more consistency and reduced mistakes.Promoted company and increased sales by coordinating and attending trade shows. Assisted and arranged meetings. Trained new administrative staff members.
Office / Administrative Assistant, 09/2014 to 10/2016LORD & TAYLOR － NEW YORK, NEW YORK
French connection specialist Experience clothing sales associate who has experience selling European styled clothing as well as American fashions.
Trusted to coordinate complex domestic and international travel
arrangements for executives, including Vice Presidents.
calendars and schedules to align with executive needs and company goals.
Trained administrative staff on policies and procedures.
compelling presentations for company meetings.
Regularly acknowledged by leadership for timeliness and attention to detail.
Spearheaded transition from paper invoices and DOS-driven Point of Sale system, training all employees in newly
Demonstrated flexibility and superb work ethic in enthusiastically
taking on special projects in addition to primary office administration
Specializes in enhancing sales with a level of customer service.
Stays up to date on all domestic and international fashion trends.
Excellent communication skills.
Suggested new products that increased earnings by 23%.
Key holder, 03/2012 to 09/2014HOMEGOODS － Pelham Manor, NEW YORK
familiarity with merchandising programs and related standards.
Proficient in assisting retail managers and store managers.
Highly experienced in motivating and directing others to meet or exceed.
Ability to stand for long hours Proven ability to handle a diversity of customers Work towards creating a bridge between assisting with sales, merchandising,operations.
Responsible for sales and customer service issues.
Voted employee of the month for exceptional sales and high level of customer.
Demonstrated capacity to provide comprehensive support for
senior-level staff, including managing and coordinating projects and
processes in support of effective business operations.
Proven track record of accurately maintaining detailed records,
generating reports, coordinating meetings, and multitasking within
fast-paced atmospheres.Adept at managing and streamlining administrative processes to
reduce errors, improve accuracy and efficiency, and achieve
Outstanding interpersonal, customer service, leadership, and
organizational skills; thrive within detail-oriented, deadline-driven
Proficient in Microsoft Office Suite (Word, Excel, Outlook,
PowerPoint) and managing, arranging, and coordinating executive
calendars, travel, contacts, conference bridges, appointments, and
Retail Sales-ADMINISTRATOR, 02/2011 to 03/2012Ann Taylor Loft － New York City, NEW YORK
Supported the Director and Senior Leadership of the business by providing administration support for their roles. This included completing staff rotas, as well as working with the management team on ad tasks as required.
Organized the set-up of all Office meetings.
Processed correspondence in responses to customer complaints.
Filed and maintained accounting and payroll records.
Distributed payslips on a weekly basis.
Got holiday request forms signed off by senior managers.
Managed customer accounts and financial administration.
Input the details onto databases during busy periods.
cashier coordinator , 03/2009 to 07/2010The container store － New York City, new york
Managed a high-volume workload within a deadline-driven
Resolved an average of 550 inquiries in any given week and
consistently met performance benchmarks in all areas (speed, accuracy,
Became the lead "go-to" person for new reps and particularly
challenging calls as one of the company's primary mentors/trainers of
both new and established employees.
Helped company attain the highest customer service ratings (as
determined by external auditors) --
earned 100% marks in all categories
including communication skills, listening skills, problem resolution and
Officially commended for initiative, enthusiasm, tenacity,
persuasiveness, intense customer focus and dependability in performance
Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
Associate of Arts:PRESENTHostos Community College － bronx , new york
High School Diploma:2011Christopher Columbus High school － bronx, new york