Office Administrative Assistant Resume Example
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OFFICE ADMINISTRATIVE ASSISTANT
Education
Expected in 05/2021Bachelor of Arts | Individualized StudiesLake Superior State University, City, State
- Concentrations in English Language Learner Education and Modern Culture/World View
- Cross-Curriculum Education (K-12)
- Emphasis in Cultural Sensitivity
- 3.3 GPA
- Coursework in Special Needs Students, Small Groups Communication and Student-Based Lesson Planning
- Honors Graduate Candidate
- LSSU Board of Trustees Academic Recognition Scholarship Recipient
Expected in 05/2021Associate of Arts | Liberal ArtsLake Superior State University, City, State
- Minored in History
- Coursework in English Grammar, Culture and Personality, and World Regional Geography
- Dean's List Fall, 2017
07/2019Study Aborad | Business, Language And CultureShaoxing University, City
- Coursework in E-Commerce, International Business Contracting, and Chinese Language and Culture
- Awarded The Edeltraute Vialpando Memorial Scholarship
- Professional development completed in Cross-Culture Business and Working Relationships
Professional Summary
Dedicated and knowledgeable instructor with strong understanding of teaching Teaching English to Speakers of Other Languages. Committed to enhancing overall student success by maintaining productive relationships with students and parents, and utilizing culturally sensitive instruction strategies. Detail and goal oriented with training in SIOP teaching. Knowledgeable in TPR, The Communicative Language-Learning Approach, and UBD Lesson Planning.
Accomplishments
- Leadership in Education- Designed a customized BA of Individualized Studies to focus on TESOL and English Learners in Asia
- Leadership in Education- Designed and implemented custom research classes at the 400 level with subjects in TESOL, EL Curriculum Development and TEFL Certification
- Professional Relations- Received and maintain the support of key educational figures within Lake Superior State University's Education Department
- Individual Skills Development- Self-Studied Korean Language, and was awarded university credit in an experiential credit approval procedure.
- Curriculum Development Training - Tailored educational curriculum to students with range of learning styles, disabilities, strengths, and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom
- Coordinated the accomplishment of two community business projects in a small group setting
Skills
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Work History
08/2017 to CurrentOffice Administrative AssistantBrown & Brown, Inc. | Denver , CO
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
02/2018 to 03/2020Donation ProcessorGoodwill Easter Seals Miami Valley | Saint Marys , PA
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
- Respectfully communicated with diverse population of volunteers and employees.
- Overcame objections using friendly, persuasive strategies.
07/2015 to 08/2017Peer EducatorRochester General Health System | East Penfield , NY
- Assumed leadership roles in classes and summer activities.
- Assisted students of all ability levels develop life-long learning skills and good study habits.
- Assessed and looked after classes of 15-25 students by working closely with staff and efficiently planning and coordinating work.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Assisted in developing student-led after-school tutoring program to teach at-risk students.
- Worked with students in classrooms, small study areas or home environments to provide educational support.
07/2015 to 08/2017Daycare AttendantArizona Country Club | Phoenix , AZ
- Developed lessons and activities to promote children's physical and emotional development.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Met with parents about daily activities, positive developments and issues.
- Offered top-notch care to 6-12 children at once, ranging in age from 3 months to 5 years
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Kept notes of behavior issues, food served and medications administered to children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Certifications
- TESOL/TEFL Certification, World TESOL Academy - 120 Hours
- TEFL Certification Candidate (In Progress), i-to-i TEFL - 300 Hours
Community Involvement
- Volunteer National and Regional Election Attendant
- Volunteer Online Tutor, Grades 3-12
- Regional Political Party Member and Volunteer
- Treasurer for the Lake Superior State University Ballroom Dance Club
- Secretary for the Lake Superior State University Black Student Union
Affiliations
- National Society of Leadership and Success
- TESOL International Association
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Resume Overview
School Attended
- Lake Superior State University
- Shaoxing University
Job Titles Held:
- Office Administrative Assistant
- Donation Processor
- Peer Educator
- Daycare Attendant
Degrees
- Expected in 05/2021 Bachelor of Arts | Individualized Studies
Expected in 05/2021 Associate of Arts | Liberal Arts
07/2019 Study Aborad | Business, Language And Culture
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