Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Ambitious Safety Administrator with 4 years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills

  • Administrative support
  • Staff education and training
  • Training and development
  • Records/files maintenance
  • Risk Management
  • Safety courses
  • Typing
  • Data Entry
  • Recruitment
  • Protective equipment
  • Safety audits
  • New hire orientation
  • Microsoft Office
  • Multi-Tasking
  • Work History
    Office Admin, 08/2016 to 04/2020
    Sunpower Corp.Columbus, OH,
    • Worked with upper management to complete complex projects on tight budgets within specific timelines
    • Reconciled account files and produced monthly reports to keep Safety and PM'S informed about office operations
    • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
    • Verified 350 salaried and hourly employee time cards to prepare accurate bi-weekly payroll
    • Tracked office supplies and restocked low items to keep team members on-task and productive
    • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
    • Assisted in training temporary employees for special projects, ensuring readiness, service quality and efficiency
    • Supported human resources staff with new hire orientations and monthly departmental meetings
    • Sent notices to employees and subcontractors regarding expiring documentation
    • Collaborated with curriculum coordinator on annual updates of staff handbook
    • Completed employee employment verifications and unemployment paperwork prior to hire or termination
    • Developed safety training procedures and documented into manuals for distribution to all staff members
    • Properly compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy
    • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
    Alcohol Monitoring Technician, 09/2014 to 06/2016
    St Mary's Health SystemLewiston, ME,
    • Answers all calls courteously and professionally and directed them appropriately,
    • Follows up with EM Program Administrator regarding corrections of any errors found in the client database
    • Receives and cleans returned equipment from clients
    • Fills out appropriate paperwork, deletes returned equipment from the assigned client in the monitoring system, and logs deletion of equipment
    • Troubleshoots any equipment problems as needed
    • Performs service calls to check on equipment status/working condition as requested by Caseworkers, Security Company, and/or if the equipment is not properly installed
    • Completes accurate investigations of clients' whereabouts by contacting local hospitals and jails
    • Completes accurate data entry to include, but not limited to: clients' logs, alerts, incident reports, alcohol-sensor results, urine drug screens, and shift reports
    • Issues accurate receipts for the deposit of client fees
    • Secures money in the facility safe
    • Verifies installation process through the monitoring system
    • Ensures that all new intakes are being properly monitored at the end of each shift
    • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
    • Created reports, correspondence and spreadsheets with Microsoft Office programs
    • Followed up with client and customers by phone and email regarding missing or needed information and compiled retrieved information into files
    • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
    • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
    • Sorted, received and distributed mail correspondence between departments and personnel
    • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
    Security Officer, 06/2011 to 02/2013
    Sheraton Arlington HotelCity, STATE,
    • Enforce all rules and regulations.
    • Handle any special circumstances or incidents.
    • Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
    • Answer alarms and investigate disturbances.
    • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
    • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
    • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
    • Circulate among visitors, patrons, and employees to preserve order and protect property.
    • Reported suspicious activities and persons to law enforcement.
    • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
    • Monitored and authorized entrance and departure of all employees and visitors daily.
    • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
    • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
    • Monitored central alarm systems for fire, intrusion and duress alarms and responded any emergencies.
    • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
    • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
    • Reported irregularities such as fire and safety hazards to maintenance.
    • Secured 400 doors in office and main building.
    • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
    • Secured personal and company goods against robbery, vandalism and illegal entry.
    • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
    • Contacted law enforcement in case of unauthorized persons, documents and materials.
    • Patrolled and monitored premises in company vehicle, and by foot.
    Associate of Applied Science: Criminal Justice, Expected in 2009
    Associate of Applied Science: Criminal Justice, Expected in 2009
    Remington College - Garland, TX
    Dean's List, Perfect Attendance, and Honor Roll recipient

    FEMA and OSHA Training and Certify

    • First Aid/CPR Certified
    • OSHA 30
    • Excavation and Trenching

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    • Alcohol Monitoring Technician
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    • Associate of Applied Science
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