Office resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise. Diligent and detail-oriented Administrator with proven history of effective team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies. Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities.

  • CRM and office management software
  • Proposal writing
  • Event coordination
  • Training and coaching
  • Scheduling and calendar management
  • Invoicing and billing
  • Report writing
  • Accounts payable and receivable
  • Banking operations
  • Customer relations
  • Data entry
  • Project management
  • Billing
  • Supervision
  • CCTV
  • Problem resolution
  • First Aid/CPR
  • Administrative support
  • Communications
  • Team management
  • Planning and coordination
  • Operational improvement
  • MS Office
Office, 05/2017 - 03/2020
Common Spirit Citrus Heights, CA,
  • Updated employee paperwork and records.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Aided senior leadership during executive decision-making process, meeting with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Increased office organization by developing more efficient filing system and customer database protocols.
Quality Analyst, 11/2016 - 05/2017
Florida Healthcare System City, STATE,
  • Implemented cost-reduction measures while maintaining consistent quality.
  • Audited training and production processes, enforcing adherence to SOPs.
  • Identified quality trends to investigate system flaws, process inefficiencies and training needs.
  • Monitored completed work and provided feedback to improve team member performance.
  • Reported on audit results to inform stakeholders of areas in need of improvement.
  • Investigated performance to maintain employee adherence to quality and safety policies.
  • Streamlined processes, increasing efficiency and consistency to support quality initiatives.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Created quality control tests to analyze data for process improvement initiatives.
Nurse Teacher, 09/2003 - 07/2005
Nursing School City, STATE,
  • Worked closely with executives to administer operations, staff, resources and budget management.
  • Coached patients and caregivers on diagnoses, treatment options and medications.
  • Served as a primary coordinator of all disciplines to ensure comprehensive patient care across multi-disciplined healthcare teams.
  • Collaborated with executive leadership to develop, implement and maintain policies and procedures conforming with nursing practices and philosophies.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
Education and Training
High School Diploma: , Expected in 07/1997
Luis Arcos Bergnes - Remedios,
Bachelor of Science: Nursing, Expected in 07/2003
Medicine School of Havana Calixto Garcia - Havana,Cuba,

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Resume Overview

School Attended

  • Luis Arcos Bergnes
  • Medicine School of Havana Calixto Garcia

Job Titles Held:

  • Office
  • Quality Analyst
  • Nurse Teacher


  • High School Diploma
  • Bachelor of Science

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