Office 365 Admin Resume Example
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OFFICE 365 ADMIN
Professional Summary
Over 7 years of experience in design, implementation and
configuration of Office 365, MS Exchange Server, Lync, Skype for Business,
VMWare ESXi, Windows Server, Active Directory and Networking.
Expert in Microsoft Exchange
technologies Exchange 2003, 2007, 2010, 2013, as well as Office 365 and
Microsoft Lync 2010 and 2013.
Experienced in Implementation and
Migration of Skype for Business, Lync 2010, Lync 2013, Exchange 2013 and 2010,
Active Directory 2003, 2008 and 2012, System Center 2012.
Proficient in PowerShell scripting
and process automation.
Experienced implementing high
availability solutions for Exchange and Lync.
Experienced with Office 365
migrations and hybrid solutions.
Well-versed in configuring,
maintaining and deploying Windows Servers (2000, 2003, 2008 and 2012).
Skilled at the installation and
configuration of hardware and software components of networking environments
including Cisco routers, switches, firewalls and VPNs.
Deep understanding of all OSI
layers from application to physical.
Experienced in configuring Windows
Server 2012 Active Directory Domains, configuring DNS, DHCP, trust
relationship, permissions.
Proficient in message tracking and
troubleshooting to resolve mail delivery issues.
Experienced in creating migration
plans, delegating tasks and deliverables, and successfully completing full
cycle transitions.
Manage and administer Microsoft
Exchange/Skype for Business 2016 servers and AD infrastructure.
Planned and Migrated 18, 000
Mailboxes from On-Premises Exchange 2007 to Office 365.
Responsible for documentation of
the Microsoft O365/Exchange and Messaging-computing environment.
Worked with Office 365 Tenant
implementation with Azure AD Connect and ADFS for Single Sign-On.
Configured, Implemented and
troubleshot Directory Synchronization and Forefront.
Federated Identity Manager (FIM)
for medium and large businesses.
Configured DirSync and ADFS for
Active Directory synchronization and single sign-on with Office 365.
Implemented Procedures for
incidents that included Incident reports and Message Incident Table.
Query Exchange environment using
the Office 365 Command line tool.
Experienced in managing and
supporting mailboxes and server related tickets.
Experienced with cluster
management and assisted support to more than 1000 mailbox exchange environment.
Assisted and supported backup and
recovery of mailboxes and Active directory.
Supported Microsoft SharePoint
online and performed migration of SharePoint 2010 to office 365.
Resolved tenancy technical issues
and monitored Office 365 systems, automated and executed Office 365 procedures
using Windows PowerShell.
Experienced in managing and
supporting mailboxes and server related tickets.
Worked with both Connectivity
Analyzer and Remote Connectivity Analyzer for testing the connections related
issues.
Calculated network bandwidth
before migrating Exchange 2013 to Exchange Online and for SharePoint online.
Planned Size and Capacity for
Exchange 2013 by analyzing the Exchange statistic reports before migrating
Exchange 2013 to Exchange online.
Skills
| Office 365 Azure Active Directory Skype for Business Powershell Yammer Sharepoint OneDrive PowerApps Service Health Reports Active Directory Admin GPO Management Active Directory Reporting Active Directory Security Management. | Operating Systems Windows NT, 2000, 2003, Windows XP, Vista, 7, 8.1, 10, Ubuntu, Machintosh, Windows Server 2003, 2008, 2012 and 2016. VSphere 4.1, ESX/ESXi server VSphere Client, VCenter, VMotion, Storage VMotion, VMware Update Manager, VMware Tools, VMware converter. |
Work History
Office 365 Admin, 08/2016 to Current
Carlson – Anchorage , AK
Successfully migrated 18,000 user mailboxes from Exchange 2010 to Office 365 to create a hybrid deployment for the business. Provided System Administration via (Log Me In) for Exchange, SharePoint, oneDrive for Business, Skype for Business, Yammer and all related technologies. Developed transition plans and managed migration projects across a variety of scenarios including on premise, Hybrid and hosted Exchange, and application upgrades. Including Active Directory Federated Services with Windows Server. Led Skype for Business 2015 design, administration of the service globally. Completed Exchange Online Hybrid deployment using Exchange 2010 servers. Implemented pilot group for Exchange Online. Migrated 2050 mailboxes to Exchange Online. Assigned and revoked licenses to user accounts for services within Office 365. Enabled test users to Skype for business online, and tested their functionality. Enabled all users for licenses for Skype for Business and enabled polices and conferencing. Migrated Blackberry, Android devices using Intune. Utilized Sync for mobile device connectivity for users both on premise and in Office 365 environment. Performed PowerShell Scripts to automate processes and tasks. Troubleshot client connectivity using remote connectivity analyzer, Trace route, and message tracing to resolve issues. Managed on premise servers, public folders, and mailbox accounts, providing access, resolving connectivity issues, and server performance and utilization. Troubleshot Azure services synchronization with on premise AD and resynchronized using the Azure tools. Windows 7, Office 365 and Windows 10 deployment, troubleshooting, installation, ghosting and back-ups. Create user accounts, assign group rights, create distribution lists, maintain windows folder security, create group policies etc. Worked closely with the firewall and security team to open ports and set rules for functionality. Managing day to day operations related to ESXi/Vcenter. Helped configure, customize and migrate documents to SharePoint document libraries. Configured ADFS Server for single sign-on functionality. Support the deployment of Office 365, and performed support duties after migration. Have performed Email migration with staged, cut over and Hybrid approaches. Resolved Office 365 tasks with the use of PowerShell. Deployed Exchange Hybrid Server and Configured Hybrid Configuration. Knowledge in designing and implementing of Active Directory and Network Fundamentals Protocols such as TCP/IP, DNS and Group Policy. Supported Offline Address book, Calendaring and free busy related issues. Prepared on premise AD infrastructure for migration effort by using the IDFIX tool for directory cleanup. Configured tenant account for environment and registered domain. Installed on premise servers for single sign on and directory synchronization. Synchronize on premise AD with cloud services and set OUs for sync. Migrate user mailboxes to Office 365 in batches and run reports on batch progression. Troubleshoot free/busy information between Office 365 and on premise users. Created batches for user accounts and utilized PowerShell to move user mailboxes to Office 365, then monitored moves via migration reports. End-user support, problem identification, problem resolution, and consulting experience. Administered the Domain Name Server (DNS).
Carlson – Anchorage , AK
Successfully migrated 18,000 user mailboxes from Exchange 2010 to Office 365 to create a hybrid deployment for the business. Provided System Administration via (Log Me In) for Exchange, SharePoint, oneDrive for Business, Skype for Business, Yammer and all related technologies. Developed transition plans and managed migration projects across a variety of scenarios including on premise, Hybrid and hosted Exchange, and application upgrades. Including Active Directory Federated Services with Windows Server. Led Skype for Business 2015 design, administration of the service globally. Completed Exchange Online Hybrid deployment using Exchange 2010 servers. Implemented pilot group for Exchange Online. Migrated 2050 mailboxes to Exchange Online. Assigned and revoked licenses to user accounts for services within Office 365. Enabled test users to Skype for business online, and tested their functionality. Enabled all users for licenses for Skype for Business and enabled polices and conferencing. Migrated Blackberry, Android devices using Intune. Utilized Sync for mobile device connectivity for users both on premise and in Office 365 environment. Performed PowerShell Scripts to automate processes and tasks. Troubleshot client connectivity using remote connectivity analyzer, Trace route, and message tracing to resolve issues. Managed on premise servers, public folders, and mailbox accounts, providing access, resolving connectivity issues, and server performance and utilization. Troubleshot Azure services synchronization with on premise AD and resynchronized using the Azure tools. Windows 7, Office 365 and Windows 10 deployment, troubleshooting, installation, ghosting and back-ups. Create user accounts, assign group rights, create distribution lists, maintain windows folder security, create group policies etc. Worked closely with the firewall and security team to open ports and set rules for functionality. Managing day to day operations related to ESXi/Vcenter. Helped configure, customize and migrate documents to SharePoint document libraries. Configured ADFS Server for single sign-on functionality. Support the deployment of Office 365, and performed support duties after migration. Have performed Email migration with staged, cut over and Hybrid approaches. Resolved Office 365 tasks with the use of PowerShell. Deployed Exchange Hybrid Server and Configured Hybrid Configuration. Knowledge in designing and implementing of Active Directory and Network Fundamentals Protocols such as TCP/IP, DNS and Group Policy. Supported Offline Address book, Calendaring and free busy related issues. Prepared on premise AD infrastructure for migration effort by using the IDFIX tool for directory cleanup. Configured tenant account for environment and registered domain. Installed on premise servers for single sign on and directory synchronization. Synchronize on premise AD with cloud services and set OUs for sync. Migrate user mailboxes to Office 365 in batches and run reports on batch progression. Troubleshoot free/busy information between Office 365 and on premise users. Created batches for user accounts and utilized PowerShell to move user mailboxes to Office 365, then monitored moves via migration reports. End-user support, problem identification, problem resolution, and consulting experience. Administered the Domain Name Server (DNS).
Office 365 Administrator , 05/2015 to 07/2016
ROCHE GENENTECH – City , STATE
Successfully migrated 1500 user mailboxes from Exchange 2013 to Office 365 to create a hybrid deployment for the business. Worked on deployment of hybrid Office 365 environment with upgraded Exchange 2013 environment. Deployed Azure AD Connect and performed Office365 tenant validation. Created repository for new modern public folders and moved hierarchy and content from Exchange 2007. Management the Exchange 2007/2013 Servers. Performed advanced trouble shooting of Exchange 2007/2013 server hardware & Office 365 including mail routing issues. Migrated ADFS 2.0 server farm to ADFS 3.0. Managed and configured Microsoft's Office 365 Azure directory. Used Azure AD Connect for directory synchronization and federation with ADFS 3.0. Completed Exchange Online Hybrid deployment using Exchange 2010 servers. Implemented pilot group for Exchange Online. Migrated 1050 mailboxes to Exchange Online. Assigned and revoked licenses to user accounts for services within Office 365. Enabled test users to skype for business online, and tested their functionality. Enabled all users for licenses for Skype for Business and enabled polices and conferencing. Migrated Blackberry, Android devices using Intune. Fixed synchronization errors for Active Directory, SMTP and GUID and Immutable ID issues. Architected and deployed the technology infrastructure within the environment, including Microsoft Exchange Servers, and Windows Servers Performed mid-migration and post-migration support to the enterprise. Used Exchange Server Profile Analyzer to understand the current environment Utilized Exchange Calculator Sheet for Mailbox Sizing. Cleaned up Active Directory user objects with inconsistencies that prevented them from synchronizing through DirSync to Office 365. Managed the deployment and migration of Lync 2010 to Lync 2013. Assisted with the testing implementation of Skype for Business 2015 for IM, Voice, Video, and collaboration services. Performed weekly status information on all the projects to Project Manager. Configure and troubleshoot AD smart card authentication. Performing Migrations from On-premise to the Cloud based Office 365 Environment and troubleshooting errors and problems encountered during migrations. Exchange Online Configuration and Email migration and Lync online Configuration and installation on Client machines. Maintained system documentation logs and assisting in troubleshooting and diagnosis of system problems. Management of users, computers, and GPOs in Active Directory. Maintaining Active Directory infrastructure, create accounts, groups, GPO etc. Designed and Implemented network design using TCP/IP. Monitored mailbox moves using migration reporting and addressed issues with bad items and failed moves. Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook Email, Calendaring & Scheduling.
ROCHE GENENTECH – City , STATE
Successfully migrated 1500 user mailboxes from Exchange 2013 to Office 365 to create a hybrid deployment for the business. Worked on deployment of hybrid Office 365 environment with upgraded Exchange 2013 environment. Deployed Azure AD Connect and performed Office365 tenant validation. Created repository for new modern public folders and moved hierarchy and content from Exchange 2007. Management the Exchange 2007/2013 Servers. Performed advanced trouble shooting of Exchange 2007/2013 server hardware & Office 365 including mail routing issues. Migrated ADFS 2.0 server farm to ADFS 3.0. Managed and configured Microsoft's Office 365 Azure directory. Used Azure AD Connect for directory synchronization and federation with ADFS 3.0. Completed Exchange Online Hybrid deployment using Exchange 2010 servers. Implemented pilot group for Exchange Online. Migrated 1050 mailboxes to Exchange Online. Assigned and revoked licenses to user accounts for services within Office 365. Enabled test users to skype for business online, and tested their functionality. Enabled all users for licenses for Skype for Business and enabled polices and conferencing. Migrated Blackberry, Android devices using Intune. Fixed synchronization errors for Active Directory, SMTP and GUID and Immutable ID issues. Architected and deployed the technology infrastructure within the environment, including Microsoft Exchange Servers, and Windows Servers Performed mid-migration and post-migration support to the enterprise. Used Exchange Server Profile Analyzer to understand the current environment Utilized Exchange Calculator Sheet for Mailbox Sizing. Cleaned up Active Directory user objects with inconsistencies that prevented them from synchronizing through DirSync to Office 365. Managed the deployment and migration of Lync 2010 to Lync 2013. Assisted with the testing implementation of Skype for Business 2015 for IM, Voice, Video, and collaboration services. Performed weekly status information on all the projects to Project Manager. Configure and troubleshoot AD smart card authentication. Performing Migrations from On-premise to the Cloud based Office 365 Environment and troubleshooting errors and problems encountered during migrations. Exchange Online Configuration and Email migration and Lync online Configuration and installation on Client machines. Maintained system documentation logs and assisting in troubleshooting and diagnosis of system problems. Management of users, computers, and GPOs in Active Directory. Maintaining Active Directory infrastructure, create accounts, groups, GPO etc. Designed and Implemented network design using TCP/IP. Monitored mailbox moves using migration reporting and addressed issues with bad items and failed moves. Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook Email, Calendaring & Scheduling.
Office 365/ Exchange Administrator , 11/2014 to 05/2015
Weis Market – City , STATE
Successfully migrated 1500 user mailboxes from Exchange 2013 to Office 365 to create a hybrid deployment for the business. Organized and worked with Exchange 2013 infrastructure for the deployment of the hybrid environment. Applied patches, service packs, and security updates to servers. Ran the Best Practice Analyzer for Exchange and followed Microsoft best practice guidelines for the hybrid deployment of Exchange and Office 365. Prepared migration plans for Exchange 2013 environment that encompassed organizing AD for user synchronization and migration. Administered Windows Server roles and features in connection with the Exchange 2013-Office 365 hybrid environment. Created tenant account in Office 365 for the business unit. Deployed ADFS Server in the farm to provide single sign on capabilities. Deployed DirSync services for directory synchronization with on premise Active Directory. Scheduled moves and initiate via PowerShell scripts. Tested functionality after migration for users. Troubleshot issues with Outlook connectivity, ADFS and DirSync communication. Provisioned user licenses on an as needed basis. Troubleshot issues with public folder access and delegates. Documented reports ran on Exchange Servers as well as Windows Servers to check server health and statistics. Planned and implemented networking security Office 365. Configured DNS records for services. Deployed administrative rights to various support groups. Managed Cloud Identities with Office 365. Implemented and managed identities, using DirSync. Monitored Office 365 availability and usage. Automated and executed Office 365 procedures utilizing Windows PowerShell. Resolved tenancy technical issues and monitored Office 365 systems. Deployed Okta with Single Sign-On for Office 365 implementation
Weis Market – City , STATE
Successfully migrated 1500 user mailboxes from Exchange 2013 to Office 365 to create a hybrid deployment for the business. Organized and worked with Exchange 2013 infrastructure for the deployment of the hybrid environment. Applied patches, service packs, and security updates to servers. Ran the Best Practice Analyzer for Exchange and followed Microsoft best practice guidelines for the hybrid deployment of Exchange and Office 365. Prepared migration plans for Exchange 2013 environment that encompassed organizing AD for user synchronization and migration. Administered Windows Server roles and features in connection with the Exchange 2013-Office 365 hybrid environment. Created tenant account in Office 365 for the business unit. Deployed ADFS Server in the farm to provide single sign on capabilities. Deployed DirSync services for directory synchronization with on premise Active Directory. Scheduled moves and initiate via PowerShell scripts. Tested functionality after migration for users. Troubleshot issues with Outlook connectivity, ADFS and DirSync communication. Provisioned user licenses on an as needed basis. Troubleshot issues with public folder access and delegates. Documented reports ran on Exchange Servers as well as Windows Servers to check server health and statistics. Planned and implemented networking security Office 365. Configured DNS records for services. Deployed administrative rights to various support groups. Managed Cloud Identities with Office 365. Implemented and managed identities, using DirSync. Monitored Office 365 availability and usage. Automated and executed Office 365 procedures utilizing Windows PowerShell. Resolved tenancy technical issues and monitored Office 365 systems. Deployed Okta with Single Sign-On for Office 365 implementation
Education
Bachelor of Science: Computer Science and Engineering , 2007
JNTU -
JNTU -
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Resume Overview
School Attended
- JNTU
Job Titles Held:
- Office 365 Admin
- Office 365 Administrator
- Office 365/ Exchange Administrator
Degrees
- Bachelor of Science : Computer Science and Engineering , 2007
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