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nursing services surveyor consultant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic Registered Nurse and Certified Health Coach eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in your area.

Skills

Certified Health Coach using Motivational Interview and goal setting techniques to inspire client to achieve/maintain their optimal health.

Education
Iowa Western Community College Council Bluffs, IA Expected in Associate of Science : Nursing - GPA :
Work History
Piedmont Healthcare - Nursing Services Surveyor Consultant
Newnan, GA, 01/2019 - Current

Surveyor of Home Health Agencies, Hospice, and Dialysis Clinics for State and Federal Compliance of Regulations. Arrive at clinics unannounced to review patient charts, personnel files, policy and procedures, interview staff and complete home visits and interviews with current patients. Travel throughout the State of Nebraska to conduct surveys.

Simply Well LLC - Registered Nurse, Certified Health Coach
City, STATE, 04/2010 - 08/2018
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Oversaw and managed 22 clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Used the Motivational Interviewing method for Health Coaching.
  • Managed a 24/7 Triage Center/Call- Center and Remote based. This was in conjunction with the Wellness and Health Coaching.
DIalysis Clinic Inc.; Davita Dialysis - Dialysis RN, Manager
City, STATE, 04/1995 - 04/2010
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Trained new employees in specific job requirements.
  • Directed staff of 10 personnel and managed budget.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Recruited and developed 10 employees for Dialysis treatments.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with Hospital customers and suppliers through continual communication.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Utilized automated healthcare database to perform duties, maintain records and prepare reports.
Jennie Edmundson Memorial Hospital - Staff RN
City, STATE, 08/1989 - 04/1995
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
  • Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
  • Assessed medical status of patients pre and post-operation by checking vital parameters and supervising food intake.
  • Verified patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Updated patient charts using current software with data such as medications to keep records current and support accurate treatments.
  • Provided high quality care to approximately 2 patients per day on 15 bed unit
  • Managed elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Assessed physical, psychological, physiologic and cognitive status of patients.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.

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Resume Overview

School Attended

  • Iowa Western Community College

Job Titles Held:

  • Nursing Services Surveyor Consultant
  • Registered Nurse, Certified Health Coach
  • Dialysis RN, Manager
  • Staff RN

Degrees

  • Associate of Science

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