nursing director resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Mature RN with 25 years of nursing supervisory experience. Exhibits strong knowledge base in federal, state and local guidelines. Proven communication skills and ability to collaborate with team to increase engagement and improve productivity. Insightful with a calm demeanor and project focused. Possess years of progressive experience managing busy healthcare venues in acute care, LTC and residential facilities. Delivers positive patient experience and staff satisfaction through administration of top-quality care. Skilled in conflict resolution, and records oversight.

  • Profitability strategies
  • Accreditation coordination
  • Recruiting and hiring
  • Multidisciplinary team collaboration
  • Acute and rehabilitative care
  • Regulatory requirements
  • Performance metrics
  • Employee retention strategies
  • Schedule management
  • Personnel management
01/2020 to 09/2020 Nursing Director The Mentor Network | Bellingham, MA,
  • Budgeted, managed and scheduled staff of [Number] nurses, fostering environment supportive of both [Type] and patients.
  • Reviewed incident reports [Timeframe] for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Monitored development, implementation and updates of individualized care plans.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
  • Communicated with patients with compassion while keeping medical information private.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
07/2018 to 01/2020 Nursing Supervisor Aspirus | Stanley, WI,
  • Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
  • Initiated and monitored preventive and rehabilitative nursing procedures to deliver exceptional care to every patient.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
  • Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
  • Created and integrated new nursing protocols designed to improve patient outcomes while minimizing medical errors.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Researched and recommended [Type] care plan programs to support patient needs.
  • Coordinated and led in-services to facilitate nursing leadership development and career growth.
  • Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
04/2014 to 12/2017 Nursing Compliance Officer Paul J Cooper Center | City, STATE,
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Established working relationships with regulatory agencies.
  • Produced [Timeframe] reports detailing compliance findings and recommendations for improvements.
  • Established strict culture of safety, which improved overall [Type] performance.
  • Oversaw training initiatives, which resulted in [Number]% improvement in employee compliance.
  • Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
  • Provided compliance risk control consultation to committees and leadership.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
  • Adhered to deadlines in optimizing regulatory and operational performance.
04/2010 to 10/2013 Director Quality Management, Staff Development Coo Ruby Weston Manor Nursing Home | City, STATE,
  • Analyzed facility quality and risk performance data to plan improvements in [Type] setting.
  • Orchestrated data collection, report generation and review of quality issues.
  • Developed effective approaches to tap employees' potential and build competencies to achieve employer’s goals.
  • Reported quality program updates and metrics to [Job title] and worked collaboratively to propel organization's quality overall.
  • Prepared [Timeframe] evaluation of QAPI plan by assessing [Area of expertise] and investigating outcomes.
  • Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
  • Participated in brainstorming sessions and team meetings to identify deficiencies and recommend changes to policies and procedures.
  • Maintained regular communication with [Job title] to obtain feedback on quality initiatives and address issues.
  • Investigated [Type] events to conduct root cause analysis and suggest responsive action to administrators.
  • Remained updated on latest state and federal regulations to serve as internal regulatory resource.
Education and Training
Expected in to to Associate of Science | Nursing Practice Brooklyn College, Brooklyn, NY, GPA:
Expected in to to Bachelor of Science | Health Education St. Joseph's College, Brooklyn, NY, GPA:
Expected in to to Master of Science | Program Administration College Of Human & Health Service, New York, NY, GPA:
Expected in to to Certificate Program | LTC Nurse Educator NYSDOH LTC Institute, Utica, New York, GPA:
  • Professional Registered Nurse, NYS Licensed
  • PRI Assessor
  • CPR

Computer Proficient - Microsoft Office, Power Point, Zoom Presentations

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Resume Overview

School Attended

  • Brooklyn College
  • St. Joseph's College
  • College Of Human & Health Service
  • NYSDOH LTC Institute

Job Titles Held:

  • Nursing Director
  • Nursing Supervisor
  • Nursing Compliance Officer
  • Director Quality Management, Staff Development Coo


  • Associate of Science
  • Bachelor of Science
  • Master of Science
  • Certificate Program

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