nurse unit manager staff coordinator covid 19 unit resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Diligent Nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 18-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 18-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Enthusiastic Associate Director eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Skills
Staff leadership
Utilization review
Patient education and advocacy
Discharge Planning
Staff assignments
Case Management
Electronic charting expertise
Multidisciplinary team collaboration
Team Building
Seasoned in medical clinical procedures
Drug inventory management
Hiring and recruitment
Accreditation coordination
Relationship building and retention
Staff Management
Work History
Nurse Unit Manager/Staff Coordinator/COVID-19 Unit, 01/2019 to Current Regency Care Of Arlington – Arlington, VA,
Reviewed department performance and adjusted coverage to compensate for changing conditions.
Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
Exercised exemplary clinical judgment when making care decisions.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs by 25% system-wide.
Communicated with patients, ensuring that medical information was kept private.
Unit Manager, 06/2018 to 01/2019 State Of Michigan – Marquette, MI,
Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
Achieved financial objectives by preparing annual budget and scheduling expenditures.
Educated patients and answered questions about health condition, prognosis and treatment.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Associate Director of Nursing, 05/2016 to 01/2018 Community Alternatives – City, STATE,
Evaluated and synthesized data, articulated trends and made data-based recommendations for changes and new strategic direction.
Developed nurse management staff to meet maximum operational efficiency and effectiveness.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Recruited and screened qualified potential employees.
Managed employee exit interviews and paperwork.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Answered and directed 70-100 outbound and inbound phone calls per day.
Administered compensation, benefits and performance management systems and safety and recreation programs.
Posted positions through approved recruitment channels.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Ordered all pharmacy supplies and kept check on inventory levels.
Communicated with patients, ensuring that medical information was kept private.
Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
Licensed Practical Nurse/Pediatrics/OBGYN/Intermed, 01/2012 to 05/2014 Southern Illinois Healthcare Foundation – City, STATE,
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Assisted with admissions, appointments, transfers and discharges through [Action] and [Action].
Monitored and tracked patient vitals in [Software] to keep team informed of changing conditions.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Monitored and obtained vital signs to identify abnormalities and communicate results to physicians.
Analyzed and interpreted patients' histories, symptoms and diagnostic findings to develop appropriate diagnoses.
Thrived in high volume atmosphere providing care ranging from wellness visits to illnesses, injuries, and life-threatening conditions.
Assisted in natural labor, and provided assessment to laboring and newly post partum patients.
Identified common pediatric and adolescent illnesses to plan and implement interventions and management.
Provided educational support to patients and families to inform them of procedures.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Updated patient charts using [Software] with data such as medications to keep records current and support accurate treatments.
Served as charge nurse, caring for patients with serious illnesses.
Coordinated nursing care for patients and participated in patient and family education.
Set up and broke down individual clinic sites, managing activities from clinic initiation to termination, including paperwork processing, payment collection, biohazardous waste disposal and proper supply storage.
Analyzed and observed patients to discover and interpret vitals and telemetry equipment results.
Delegated tasks and provided leadership for 17 nurses and support personnel.
Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Education
Associate of Science: Medical Assistant, Expected in 05/2002 to Sanford Brown College - Granite City IL , GPA:
Graduated magna cum laude
Graduated in Top 2% of Class
Associate of Science: Massage Therapy, Expected in 08/2006 to Sanford Brown College - Collinsville, IL, GPA:
Majored in Kinesiology
Associate of Applied Science: Nursing , Expected in 05/2011 to Sanford Brown College - St.Peters , GPA:
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Resume Overview
School Attended
Sanford Brown College
Sanford Brown College
Sanford Brown College
Job Titles Held:
Nurse Unit Manager/Staff Coordinator/COVID-19 Unit