Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Resourceful nursing professional with 20 plus years caring for patients and working closely with other healthcare staff. Well-rounded with diverse experience in marketing and Communication with physicians. Talented at prioritizing tasks in busy, fast paced environment.

  • Patient needs assessment
  • IV drug therapy management
  • Body mechanics knowledge
  • Colostomy care familiarity
  • Triaging patient concerns
  • Intake and discharge
  • Staff Development and Precepting
  • Geriatric treatment knowledge
  • Ventilator care
  • Diagnostic tools experience
  • Wound cleaning/care expertise
  • Broad medical terminology knowledge
08/2016 to 07/2018 Nurse Extern Medstar Research Institute | Lanham, MD,
  • Prepared accurate medical documents, charts and reports.
  • Instructed staff and residents regarding routine procedures to maintain a sanitary and healthy environment.
  • Supervised cleanliness, sanitation and safety in assigned areas.
  • Monitored and supported resident safety and well-being.
  • Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms. as well as constant cardiac monitoring
  • Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.
  • Set up equipment to prepare for patient procedures and tests.
  • Maintained confidential records on patient treatments
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Developed and maintained professional relationship with members of health care team, patient and patient's family.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
02/2015 to 08/2015 Resident Manager Related Companies | Galesburg, IL,
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Recommended clarifications and changes in program policies to director of property management.
  • Met with committees to discuss and resolve legal and environmental issues.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Inspected property every morning, took pictures and wrote reports regarding findings for submission to the appropriate department.
  • Supervised and coordinated work of CNAs and CMAs to optimize productivity and enhance results.
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
  • Reviewed and interpreted vendor contracts to effectively enforce all requirements.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Liaised between company and owners to address and remedy ongoing concerns.
  • Recognized for fostering good working relationships with owners, residents and board members.
  • Developed strong, professional relationships with physcians, nurses, employees and residents by initiating collaboration and delivering exemplary service and engagement.
  • Coordinated general maintenance and major repairs to keep facilities operational and attractive.
  • Planned and conducted meetings on basis to enable residents to voice concerns and provide forum for issues to be addressed.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Managed day-to-day operations for 200-unit property with around 300 occupants.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Work with physicians, home health agencies and Pharmacy to help maintain an interdisciplinary team for the residents
03/2013 to 05/2015 Patient Care Technician Archbold Medical Center | Camilla, GA,
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Used mobility devices and equipment to carefully and transport patients.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Provided nursing assistance to residents in 20 bed renal care facility.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
10/1998 to 03/2006 Manager Capital Vacations | Myrtle Beach, SC,
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Managed day-to-day operations, including supervision and assignment delegation for 45-member team.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Coached new team members on job tasks and performance strategies.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Added in revenue between 2001 and 2006.
  • Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
  • Educated pharmacy assistants on medication assistance, ordering and insurance issues.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
  • Captured new customers and Physicians by optimizing business strategies and launching products to diversify offerings.
  • Managed social media campaigns and accounts for diverse range of clientele.
  • Directed market planning and research to identify new business opportunities.
  • Developed and implemented digital marketing plans social media platforms and video campaigns.
  • Cultivated sponsorship with related and partnering entities to enhance marketing objectives.
  • Collected business requirements at all levels to set effective policies and make strategic decisions.
  • Exceeded sales and profit goals by supervising all marketing and planning activities.
  • Mentored marketing personnel on best practices and protocol to maximize productivity.
  • Gained JACHO accreditation while in management position,
  • Face to Face with physicians for recruitment to join our team
  • Secured branded product sales, driving national marketing strategies to maximize outreach.
  • Collaborated with sales, service, finance and logistics to influence critical business growth outcomes.
Education and Training
Expected in 05/2013 Associate of Science | Registered Nursing Abraham Baldwin Agricultural College, Tifton, GA GPA:
  • Ranked in Top 2% of class
  • Dean's List Honoree Fall 2012
Expected in 05/1993 High School Diploma | Lowndes High School, Valdosta, GA GPA:

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Resume Overview

School Attended

  • Abraham Baldwin Agricultural College
  • Lowndes High School

Job Titles Held:

  • Nurse Extern
  • Resident Manager
  • Patient Care Technician
  • Manager


  • Associate of Science
  • High School Diploma

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