(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Profile
A well organized, supportive, and reliable professional with over ten years of experience in office administration and customer service support. Special skills include excellent oral/written communication, attention to detail and follow-through, strong problem solving/decision making skills, and good time management expertise. Ability to solve complex problems, achieves company objectives, and effectively performs multi-tasks simultaneously.
  • Microsoft Office Suites
  • PowerPoint
  • UNIX
  • Quote Builder
  • Adobe Acrobat
  • Matrix
  • Enovia
  • Lotus Notes
  • Internet
  • McAfee
  • Outlook
  • Contracts
  • Managing multiple priorities
  • Critical thinking
  • Eye for detail
South University Columbia, SC Expected in 2015 Bachelors : Business Administration - GPA :
Ait Worldwide Logistics - Nuclear Materials Control Tech
Philadelphia, PA, 07/2008 - 2016
  • Perform routine assignments on maintaining accountability, traceability and records program.
  • Obtain and review documents for completeness, accuracy, and compliance with procedure requirements.
  • Review product deficiencies and non-conformance data for applicability and proper closure Review documents, such as; production and shipping schedules, region orders, and utility requirements to determine certification requirements and priorities prior to shipping.
  • Collect, verify, prepare and maintain records, pertaining to the accountability, traceability, and product certification programs.
  • Monitor nuclear material control, accountability, traceability, and records programs; note procedural deviations and with supervision, follow-up with corrective and/or preventive actions.
  • Monitor assigned parts of departmental programs and report any procedural deviations.
  • Collect and verify traceability, and product certification data.
  • Perform audits to assure that requirements relative to departmental programs are followed.
  • Perform scanning and archival of documents including document preparation, indexing and inspection of processed film quality.
  • Adhere to criticality, safety, security and Health Physics requirements.
  • Maintain identification of samples, record files and data packages.
  • Protect and archive files and records including transfer of records to permanent hard copy storage Prepare and maintain operating procedures for Product Records and Traceability Train new hires in a side by coaching environment.
Genex Services - Customer Account Manager
Fl, FL, 2007 - 2008
  • Mentored new hires during probationary period by sharing best practice in a side by side coaching environment.
  • Received an award for Account Manager of the Month Manage 250 accounts daily Liaison to customers.
Aspen Dental - Medical Records Specialist
Cedar Rapids, IA, 01/2006 - 01/2007
  • Initiates the medical record by creating and processing the patient care record folder.
  • Maintained record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
  • Retrieved medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
  • Delivered charts to assigned areas of the facility by following established routing procedures.
  • Kept health care providers informed by communicating availability or unavailability of the record.
  • Maintained quality results by following hospital standards.
  • Maintained patient confidence by keeping patient records information confidential.
United States Air Force, Davis Monthan AFB - Air Tasking Order Technician
City, STATE, 07/2003 - 01/2006
  • Liaison to Military Officers
  • Planned, coordinated and disseminated daily flight plans
  • Translated the joint force mission into a joint air operations plan
  • Research the operational environment, determine objectives, identify strategy, and asses COGs
  • Match JFACC objectives and guidance with inputs from intelligence and operations to select targets and identify necessary forces
  • Provide effective and efficient employment of available air assets via the joint air tasking cycle
  • Provide connectivity throughout the process with constant feedback and updated tasking
Glover's Body Shop - Office Manager
City, STATE, 1996 - 06/2003
  • Maintained office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Completes operational requirements by following up on work results.
  • Maintains office staff by recruiting, selecting, orienting, and training employees.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Adobe Acrobat, charts, clerical, coaching, designing, training employees, filing, film, indexing, inspection, Lotus Notes, mark, McAfee, office, Microsoft Office Suites, Outlook, PowerPoint, networks, organizing, patient care, payroll, quality, maintain records, recruiting, Research, routing, safety, scanning, shipping, strategy, supervision, UNIX, workshops

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Job Titles Held:

  • Nuclear Materials Control Tech
  • Customer Account Manager
  • Medical Records Specialist
  • Air Tasking Order Technician
  • Office Manager


  • Bachelors

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