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notary public certified loan signing agent resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Customer service-focused
  • Multitasking
  • Communication, Strong interpersonal skills
  • Computer skills, Data entry, AS/400, Word Process, CRM
  • Good work ethic, Organizational skills
  • Records scanning, creating files, copying, faxing
  • Microsoft Office
  • Experience in emergency room admissions, interviewing patients, assessing and entering personal health information
  • Upon discharge, directing patients to community resources
  • Confidential document control
  • Task delegation
  • Insurance eligibility verifications
  • Medical Charting
  • Taking Client Histories
  • Patient Callbacks
  • Scheduling Tests and Procedures
Education and Training
National Notary Association Chatsworth, CA Expected in 12/2023 Certified : Notary Public / Loan Signing Agent - GPA :
National Institute of Careers Wilmington, DE, Expected in 08/1989 Certified : Certified Medical Assistant (expired) - GPA :
National Institute Of Careers Wilmington, CA, Expected in 05/1987 Certificate : Business / Administrative - GPA :
Experience
The Mentor Network - Notary Public /Certified Loan Signing Agent
Monessen, PA, 03/2021 - Current
  • Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
  • Documented transactions in notary journal to maintained permanent records.
  • Asked signers about validity of information contained in documents.
  • Created and maintained records of notarized items in paper and electronic forms.
  • Contracted with various agencies to complete personal loan packages.
  • Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
  • Affixed stamp or seal on documents as proof of witnessing event or deal.
  • Scheduled appointments with in-house or outside mobile notary to accommodate signing with clients.
  • Liaised between borrowers, loan officers and escrow officers to facilitate smooth and efficient loan closing process.
  • Reviewed loan documents for completeness and compliance with state and federal regulations.
Envision Healthcare - Administrative Office Assistant
Burleson, TX, 01/2012 - 06/2020
  • Entered orders in company systems to process internet and email sales requests.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential client records.
  • Demonstrated knowledge of current administrative practices and attended internal webinars to enhance skills development.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained accurate department and customer records.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
Family Practice Center P.C - Medical Assistant
City, STATE, -
  • Set up appointments for physician visits and procedures using calendar software.
  • Entered insurance, demographics and health history into patient database.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Processed patient payments and scanned identification and insurance cards.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Informed patients of financial responsibilities prior to rendering services.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Straightened up waiting room to maintain neat and organized space.
  • Protected patients by observing strict HIPAA guidelines.
  • Performed Vital Signs and EKG's
Riverside Hospital - Emergency Room Admissions Clerk
City, STATE, -
  • Main contact when patients entered hospital
  • Recorded inquiries and calls into computer system.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax to unit departments when patients were admitted
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Compiled and coded patient information or data in appropriate computer system.
  • Interviewed patients to complete case histories and intake forms.
  • Arranged hospital admissions for patients as required.

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Resume Overview

School Attended

  • National Notary Association
  • National Institute of Careers
  • National Institute Of Careers

Job Titles Held:

  • Notary Public /Certified Loan Signing Agent
  • Administrative Office Assistant
  • Medical Assistant
  • Emergency Room Admissions Clerk

Degrees

  • Certified
  • Certified
  • Certificate

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