North West Regional Manager resume example

Communicated with stores and other departments to answer questions and resolve issues. Conducted activity-based analysis of system processes and made recommendations in collaboration with other IT departments. Provided IT support and training to stores and associates. Organized and managed division equipment inventory, new equipment installation, relocation and repair issues.

Hired and trained sales staff for store location. Determined staff promotions and demotions, and terminated employees when necessary. Addressed customer inquiries and resolved complaints. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner.

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Trained staff to deliver outstanding customer service.