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North West Regional Manager Resume Example

Resume Score: 80%

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NORTH WEST REGIONAL MANAGER
Summary

Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills.

Core Competencies
  • Decisive leader
  • Collaborative
  • Resolution and results oriented
  • Leadership mentoring
  • Superior communication skills
  • Team building
  • Facilitator and Trainer
  • Exceptional time management skills
  • Business and requirements analysis
  • MS Office proficient
Accomplishments

Recipient of Regional Sales Manager of the Year Award

Recipient of numerous Achievement Awards

Experience
North West Regional Manager06/2009 to CurrentMacysSan Francisco, CA

Managed the day-to-day tactical and long-term strategic activities within the business of Wedding and Gift Registry. Leveraged knowledge of customers and market trends to successfully market service. Communicated company goals and objectives to stores within area of responsibility. Trained all new managers on department specific metrics and business analysis. Trained staff to deliver outstanding customer service.

Systems Manager05/2006 to 06/2009MacysSan Francisco, CA

Communicated with stores and other departments to answer questions and resolve issues. Conducted activity-based analysis of system processes and made recommendations in collaboration with other IT departments. Provided IT support and training to stores and associates. Organized and managed division equipment inventory, new equipment installation, relocation and repair issues.

Sales Manager10/1995 to 05/2006MacysTorrance, CA

Hired and trained sales staff for store location. Determined staff promotions and demotions, and terminated employees when necessary. Addressed customer inquiries and resolved complaints. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner.

Store Manager10/1994 to 10/1995Lucy ZahranCosta Mesa, CA

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Trained staff to deliver outstanding customer service.

Education
Bachelor of Arts: HistorySanta Clara UniversitySanta Clara, CA, Santa Clara
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Macys
  • Lucy Zahran

School Attended

  • Santa Clara University

Job Titles Held:

  • North West Regional Manager
  • Systems Manager
  • Sales Manager
  • Store Manager

Degrees

  • Bachelor of Arts : History

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