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north east district manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and enthusiastic professional with over ten years experience in customer service. Consistently receive outstanding feedback from superiors, coworkers, and customers. Proven expertise in establishing rapport and building trust with customers from a variety of backgrounds . Possess strong written and verbal communication skills and ability to partner across departments to meet the needs of customers. Exceptional district manager with experience maximizing profitability and increasing market share. Superior skills in repositioning bottom producing stores by upselling personalized product offerings. Effective at assessing business operations and determining how to best enhance business environment.

Skills
  • Client Relationship Building
  • Recruiting and Hiring
  • Budget Management
  • Operations Improvements
  • Staff Supervision
  • Budgeting Skills
  • Team Leadership
  • Training and Development
  • Employee Coaching and Motivation
Experience
North East District Manager, 09/2021 - 02/2022
Pomeroy San Antonio, TX,
  • Collaborated stores and established effective bookings services and streamlined unit intake
  • Works on recruiting, developing and motivating teams to deliver the company's vision
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Supervised 8 Supervisors and managed all performance metrics within North East territory.
  • Oversaw quality of operations of 10 locations throughout North East region.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Strategized business operations, merchandising strategies and personnel moves.
Sales & Site Supervisor, 11/2019 - 09/2021
University Of Wisconsin System Milwaukee, WI,
  • Meet or exceed key performance indicators of service levels within service location
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Work alongside center staff to repair products and help customers as needed
  • Collaborate to develop new product training and continued product knowledge
  • Establish methods and tools to collect and analyze performance data
  • Provide real time feedback on repair issues to support services
  • Helped customers find specific products, answered questions and offered product advice.
Fulfillment Team Lead, 07/2017 - 10/2018
Doordash Aberdeen, NC,
  • Utilize workload planning tools to complete all scheduled workload ensuring all orders are fulfilled to meet the delivery and service standards
  • Review all fulfillment reporting to identify gaps and develop a plan to resolve
  • An expert of operations, accuracy, process and efficiency
  • Enable efficient delivery to guests by leading pick, pack and ship fulfillment work
  • Evaluate and recommend candidates for open positions and develop a guest-centric team
  • Lead and coach the team to ensure accuracy and efficiency in all fulfillment processes.
Education and Training
Bachelor of Science: Business Administration And Management, Expected in 05/2017
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Muhlenberg College - Allentown, PA,
GPA:
Status -
Associate of Science: Business Administration, Expected in 05/2015
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Montgomery CountyCommunity College - Blue Bell,
GPA:
Status -
Certifications
CERTIFICATES OSHA 10 PMP SAP Certified Associate,

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Resume Overview

School Attended

  • Muhlenberg College
  • Montgomery CountyCommunity College

Job Titles Held:

  • North East District Manager
  • Sales & Site Supervisor
  • Fulfillment Team Lead

Degrees

  • Bachelor of Science
  • Associate of Science

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