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non profit thrift store manager resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Skills
  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Root cause analysis
  • MS Office proficient
  • Team-oriented
  • Staff training and development
  • Accurate cash handling
  • Reliable
  • Retail inventory management
  • Sales professional
  • Employee training
  • Supervision and training
  • Schedule management
  • Recruiting and hiring
  • Customer retention
Experience
12/2014 to Current
Non-profit Thrift Store Manager American Dining Creations Indianapolis, IN,
  • Oversaw POS operations and cash management to reduce errors.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Reduced process lags by effectively managing up to 3 employees, Volunteers, and Community workers for productivity, efficiency and improvement.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Maintained current accounts and deposited funds to keep on-site cash low.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
10/2014 to 11/2014
Food Service Supervisor Salt River Pima Maricopa Indian Community Scottsdale, AZ,
  • Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Supervised staff preparing and serving 400-1000 inmate meals per day.
  • Adhered to all company food, safety, quality and sanitation policies.
08/2009 to 10/2014
Corrections Officer Hutchinson Correctional Facility City, STATE,
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Maintained appropriate control, security and well-being over those detained.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Complied with Standard Emergency Health Response Plan, including having written plan in place.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted cell and illegal substance checks.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained daily logs of shift activity.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Maintained correct physical head count at all times.
  • Safely transported inmates to and from work sites.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Conducted routine and emergency head counts.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
Education and Training
Expected in 05/1984
High School Diploma:
Arkansas CIty Senior High - Arkansas City, KS,
GPA:
Expected in
: Management Supervisory
Wichita State University - Wichita, KS
GPA:
Expected in
: Criminal Justice Administration
Hutchinson Community College - Hutchinson, KS
GPA:

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Resume Overview

School Attended

  • Arkansas CIty Senior High
  • Wichita State University
  • Hutchinson Community College

Job Titles Held:

  • Non-profit Thrift Store Manager
  • Food Service Supervisor
  • Corrections Officer

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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