LiveCareer-Resume

night shift manager resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Seasoned Crew Trainer focused on maximizing team success by providing new members with excellent training and support. Possess current Food Handler's card and extensive knowledge of food safety, cleaning and sanitizing procedures.

Education and Training
Sandalwood High School Jacksonville, FL Expected in 06/2019 High School Diploma : - GPA :
  • 3.2 GPA
  • Early College Member
Skills
  • Product cross-selling
  • Inventory restocking
  • Company standards
  • Fish tagging
  • Salesmanship skills
  • GPS navigation
  • Service prioritization
  • Guest and client satisfaction
  • Dish preparation
  • Food and beverage pairing
  • Customer service oriented
  • Food preparation techniques
  • Employee training
  • Following regulations
  • Health codes compliance
  • Flexibility
  • Cash register operation
  • Flexible and adaptable
  • Multitasking and prioritization
  • Managerial Serve Safe Certification
  • Prior store management responsibilities
  • Service-oriented
  • Maintaining floor displays
  • Professional demeanor
  • Organizational ability
  • Excellent customer service
  • Sales techniques
  • Point of Sale (POS) system operations
  • Bussing expertise
  • Organizational skills
  • Strong communication skills
  • Meeting deadlines
  • Accurate cash handling
  • Purchasing
  • Safe food handling
  • Team contribution
  • Floor display design
  • Effective customer upselling
  • Service-oriented mindset
  • Food inspection
  • Problem solving
  • Effective multi-tasker
  • Courteous and professional demeanor
  • Menu memorization
Experience
Global Foundries - Night Shift Manager
Offsite, MA, 04/2019 - Current
  • Increased overall team efficiency and productivity.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Cross-trained in every store role to maximize operational knowledge.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Served all types of customer needs and resolved problems to satisfaction.
  • Kept facilities secure and workers safe with proactive premises monitoring.
  • Ensured register count and bank deposits contained proper amounts of currency.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Managed restocking, cleaning and organizing of customer-facing and back-end areas.
  • Assigned tasks based on operational needs and individual strengths.
  • Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
  • Produced nightly audit reports and updates to maintain accurate business records.
  • Conducted personnel performance appraisals to assess training needs of staff members.
Wendy's Company - Crew Member
Sunrise, FL, 01/2019 - 04/2019
  • Drove team success by completing assembling jobs quickly and accurately.
  • Resolved moderate issues among crew members by addressing problems immediately and effectively mediating disagreements.
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Accepted and processed payments via credit card and cash worth up to $50 each daily.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Coordinated with manager to understand project needs and provide needed support to meet targets.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Volunteered to take on additional crew duties, including dishes, making crusts, slicing ingrediants, boxing completed food, and stocking when fellow crew members fell ill.
Sequoia - Construction Apprentice
Alameda, CA, 08/2018 - 11/2018
  • Attended all safety trainings offered by employer to improve overall knowledge of safety measures and recognize areas requiring improvement.
  • Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
  • Trained in plumbing, carpentry, painting, plastering, machine servicing and installation.
  • Constructed and removed support structures such as scaffolding, ramps and braces.
  • Coordinated communication between equipment operators by using two-way radios and hand signals.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Mixed, poured and spread concrete, asphalt and other materials with high accuracy to meet project requirements.
  • Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Kept machinery clean, lubricated and well-maintained for optimum use.
  • Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
  • Protected crew and general public by keeping traffic away from dangerous locations.
  • Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
  • Erected and dismantled temporary bracing, shoring and scaffolding to support crew needs.

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Resume Overview

School Attended

  • Sandalwood High School

Job Titles Held:

  • Night Shift Manager
  • Crew Member
  • Construction Apprentice

Degrees

  • High School Diploma

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