BBA: Marketing, Expected in 05/2024 Flagler College - Saint Augustine, FL GPA:
Received Presidential Merit Scholarship
High School Diploma: , Expected in 05/2020 Sussex Technical High School - Georgetown, GPA:
Professional Summary
Entry-level Kitchen Manager contributes consistently to business success with high-quality kitchen service. Experienced line cook bringing demonstrated success in developing and motivating strong restaurant teams to assist up to 200 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities.
Skills
Health Code Compliance
Problem Solving
Quality Assurance
Anticipating Problems
Monitoring Food Preparation
Managing Reservations and Large Parties
Reliable and Responsible
Collaboration and Teamwork
Time Management
Merchandise Receiving and Handling
Ability to Lift 40 pounds
Energy and Physical Stamina
Work History
Night Kitchen Manager, 07/2018 to Current Eversource – Long Island, NY,
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Checked and tested foods to verify quality and temperature.
Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
Identified team weak points and implemented corrective actions to resolve concerns.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Oversaw food preparation and monitored safety protocols.
Maximized quality assurance by completing frequent line checks.
Verified prepared food met standards for quality and quantity before serving to customers.
Electrician Helper, 09/2019 to 03/2020 Gannett Co. Inc. – Carlsbad, NM,
Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
Pulled wire through conduits and through holes in walls and floors.
Adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Complied with safety standards and codes per National Electrical Code.
Performed installations, alignments and balancing of commercial equipment.
Planned processes and assignment utilizing schematic diagrams.
Helped complete system installations, digging trenches and breaking up concrete.
Read and interpreted drawings to provide wiring layouts for new installations
Checked and performed electrical wiring through conduits and holes in walls and floors.
Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.
Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
Organized materials and tools in to maintain clean and neat work areas.
Increased job knowledge by participating in educational opportunities and reading technical and regulation publications.
Promoted commitment to safety standards and OSHA requirements
Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
Demonstrated knowledge of safety protocols and industry best practices.
Sales Associate, 06/2018 to 08/2018 The North Face Inc. – City, STATE,
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Greeted customers, helped locate merchandise and suggested suitable options.
Alerted customers to upcoming sales events and promotions.
Approached browsing customers to initiate conversations to determine buying preferences.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Certifications
Certified OSHA Construction Safety and Health, Mid Atlantic OTI Education Center - January, 2018
Microsoft Word and Powerpoint 2016 Certified, Sussex Technical High School, March 2018
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