- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
An enthusiastic IT professional with experience in technical and network support roles. Effectively identifies problems using advanced troubleshooting skills. Enjoys troubleshooting to find solutions to customer service issues in a timely manner. Now looking for a new and challenging position, one which will make best use of my existing skills and experience and also further my development.
- Network configuration and support
- Active Directory
- HyperV
- Windows desktop and server operating systems
- Firewalls
- IT security policies
- VPN configuration
| - LAN Troubleshooting proficiency
- Wireless networks design and security
- Router & Switch configuration
- Working knowledge of Network analysis tools.
- Computer hardware
- VoIP knowledge
- Patch management
|
Certifications CompTIA - January, 2019- CompTIA Security+ Exam Code SY0-501
Cisco - September, 2017- CCNP Routing and Switching SWITCH 300-115: Implementing Cisco IP Switched Networks
WatchGuard - July, 2017 CompTIA - November, 2014
- CompTIA Network+ Exam Code N10-005
Cisco - September, 2014- Cisco Certified Network Associate Routing and Switching(CCNA)
Cisco - April,2014- Cisco Certified Entry Networking Technician(CCENT)
Currently working toward upgrade my existing certifications.
Network Support Specialist, 07/2014 - Current
Apogee – Bangor, ME, Essential Duties and Responsibilities.- Managed all switches, routers, and firewalls.
- Troubleshooting host connectivity and network issues.
- Tuning the network to achieve maximum performance.
- Upgrading and replacing network components as needed.
- Maintained company servers, computers, printers, cables, and other medical equipment.
- Updating existing software and implementing new software.
- Backups.
IT Specialist, 09/2011 - 01/2013
Weee! – Duluth, GA, - Troubleshooting host connectivity and network issues.
- Installing and configuring computer hardware, operating systems, and applications.
- Replacing parts as required.
- Setting up new users' accounts and profiles and dealing with password issues.
- Working continuously on a task until completion
- Configuring, implementing and troubleshooting LANs.
- Configuring and verifying host connectivity.
- Talking students and faculty through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
Professor, 09/2009 - 09/2011
Princeton University Faculty – Princeton, NJ, Subject: Teleinformatic I- Fully describing the Data Communications Model
- Fully describing the TCP/IP and OSI Networking Models
- Fundamentals of Ethernet LANs
- Teaching the fundamentals of IPv4 addressing and routing.
- Routing Protocols used in TCP/IP
- Interior Gateway Protocols: RIP I-II, OSPF, EIGRP
- Exterior Gateway Protocol: BGP
- Fundamentals of WANs Technologies Point-to-Point Protocols, Frame Relay and VPN
Subject: Teleinformatic II- Teaching the powerful network simulation program, Cisco Packet Tracer, that allows students to experiment with network behavior.
- Providing simulation and visualization, using the Packet Tracer, facilitating the teaching and learning of complex technology concepts.
Bachelor of Science: Electronic and Telecommunications Engineer, Expected in 2009
-
Jose Antonio Echeverria" Higher Polytechnic Institute - Havana,
GPA:
Diploma program : Optical Fiber Communications Network, Expected in 2010
-
CubaTel S.A. - Havana,
GPA:
: Graduate Courses, Expected in 2012
-
Jose Antonio Echeverria" Higher Polytechnic Institute - , Havana
GPA:
- Network Security and Management
- Digital Radio Links
- Marketing
- Space Communications System
: , Expected in 2013
-
- Miami, FL
GPA:
I was awarded the Bachelor of Science degree of Electrical Engineering (BSEE) earned at a regionally accredited institution of higher education in the United States.
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