network support engineer resume example with 19+ years of experience
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Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. IT professional with 8 years of experience developing and implementing security solutions in fast-paced environments. Skilled in software system security deployment and firewall deployment with proven history of delivering exceptional risk management support.
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- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Remotely analyzed and diagnosed complex network faults for 700 end-users, recommending and implementing corrective measures.
- Designed and implemented cloud network infrastructures along with intra- and inter-data center connections.
- Supported users in setup and configuration of wireless bridge networks.
- Managed full network stacks and maintained uptimes of 99.9%.
- Managed and administered load balancing tasks for F5 networks, routing and shaping traffic to reduce service interruptions and network strain.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Performed network security design and integration duties.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Developed plans to safeguard computer files against modification, destruction or disclosure.
- Recommend improvements in security systems and procedures.
- Performed risk analyses to identify appropriate security countermeasures.
- Researched and developed new computer forensic tools.
- Monitored computer virus reports to determine when to update virus protection systems.
- Encrypted data and erected firewalls to protect confidential information.
- Conducted security audits to identify vulnerabilities.
- Carried out day-day-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Led projects and analyzed data to identify opportunities for improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Recommend improvements in security systems and procedures
- Monitored use of data files and regulated access to protect secure information
- Engineered, maintained and repaired security systems and programmable logic controls
- Conducted security audits to identify vulnerabilities
- Encrypted data and erected firewalls to protect confidential information
- Communicated with industrial equipment installers to deliver technical support throughout project execution.
- Participated in technical and cost proposal development and customer presentations.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Performed constructability reviews encompassing independent, structured assessment of construction bid documents.
- Determined and scheduled priorities as required to progress engineering work.
- Monitored metrics during project execution to maintain compliance with planned costs, schedules and goals.
- Reviewed progress controls for project quality assurance, health and safety.
- Analyzed blueprints and delivered concise instructions to technical team to maintain quality control.
- Assessed qualifications and experience of contractors and prepared RFP packages.
- Analyzed system development efforts using metrics such as earned value, potential ROI and associated liability figures.
- Tracked equipment usage and updated quantities of products to equip team members to complete projects.
- Assessed impact of modification requests for ongoing projects, providing documentation on required changes and expectations.
- Maintained records of cost and quantity information for each project and engineering discipline.
- Identified technical risks within managed projects
- Communicated with industrial equipment installers to deliver technical support throughout project execution
- Provided technical direction of system development methodologies to improve technical performance
Ashworth College - Norcross, GA
- Completed professional development in network security
- CompTIA Security+ certification , current
- [COMPTIA Advanced security Practitioner] Training ongoing - before June 2023
- [Certified information system security professional] ongoing Training - by August 2023
Able to setup license and provision the BIG-IP system , also set up the ip address for all F5 interfaces , Design Access control model to ensure stability, scalability and security for any SaaS. Designing AWS security hub, service that perform security best practices ,aggregate alerts and enable automated remediation .
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Resume Overview
School Attended
- Ashworth College
Job Titles Held:
- Network Support Engineer
- Information Assurance Specialist
- IT Project Engineer
Degrees
- Associate of Science
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