I am a dedicated and passionate professional with an extensive history of meeting department goals utilizing consistent and organized practices. I am skilled in working under pressure and working to the best of my ability in order to contribute to the Company's mission.
I am an experienced Police records specialist with over 11 years of experience in Law Enforcement. I have an excellent reputation for providing exemplary customer service while ensuring quality work.
I am hardworking and driven to work to successfully work through adverse and challenging situations.
Skills
Action planning
Witness interviews
Community policing
Case Report Development
Motivational Interviewing
Knowledge judiciary system
Evidence based practices
Incident report creation
Criminal law proficiency
Criminal activity prevention
Due diligence
Detailed report writing
Work History
12/2017 to 09/2021
NCIC AgentGallagher Bassett Nz Ltd – , ,
Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
Gathered facts from interviews of suspects, witnesses and complainants.
Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
Identified labels and stored evidence properly to verify that it was safe and secure.
Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
Prepared case reports from allegations, interview transcripts of interviews and physical evidence.
Created and implemented new organizational and filing processes for case logs, criminal records, reports and agendas.
Implemented criminal protocol for violent and non-violent offenders, decreasing research time.
Updated records with new information.
Assisted with typing, data entry and answering incoming calls as required.
Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
Checked daily incoming paperwork and documents and made copies before filing.
Sorted all paperwork and documents alphabetically and according to dates and significance.
Followed confidentially regulations to maintain privacy.
Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Answered emergency calls for help from citizens and business owners.
Debriefed arrested individuals to collect important information for ongoing investigations.
01/2017 to 10/2017
Case Manager Minnehaha County – , ,
Participated in professional growth programs to support special education improvement efforts.
Identified care needs of individual clients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Liaised with teachers to develop Individualized Education Programs to provide quality education for students with disabilities.
Facilitated special education placement process in partnership with parents to provide free appropriate public education for eligible referrals.
Developed and implemented transition services plan to facilitate movement from school to activities.
Developed positive relationships with parents to foster communication and encourage involvement for student growth.
Assisted personnel with assessments to identify student academic level and guide instruction.
Managed support services and fostered communication among social workers, therapists, attorneys, and various law enforcement agencies
Collaborated with external agencies to meet educational and transitional needs of students.
02/2014 to 07/2016
Correctional OfficerState Of Idaho – , ,
Booked new inmates into facility and processed inmates for release.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Tracked inmates through head counts, visitor logs and scheduled activities.
Inspected work sites and crew trucks for contraband, cleanliness and safety.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Led disciplinary hearings and made recommendations for sentencing.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints and searches.
Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
Identified facility openings and designated inmates to housing units.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Conducted routine and emergency head counts.
09/2009 to 12/2013
Correctional Case ManagerThe Geo Group – , ,
Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
Conducted interviews for hiring of inmate job positions to identify optimal candidates.
Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
Conducted preliminary interviews for U.S. Parole Commission.
Developed case reports detailing inmate history and likelihood of committing another crime.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Arranged substance abuse rehabilitation for offenders.
Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations and provided exceptional service.
Education
Expected in
: Criminalistics And Criminal Science Front Range Community College - Westminster, CO GPA:
Expected in 12/2009
Certificate Of Completion : Corrections Administration Department Of Corrections Academy - Denver, CO, GPA:
Expected in 12/2009
Certificate Of Completion : Law Enforcement Administration Bureau Of Prisons Correctional Academy - Philipsburg, PA, GPA:
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