national sales manager facility solutions resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-driven Sales Manager bringing demonstrated record of progressive growth and accomplishment in mulitple industries. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. Determined National Sales Manager with highly developed skills in sales growth and team management. Bringing 29-year background in exceeding revenue goals, developing new accounts and achieving high customer service ratings. Successful in project management, staff training and development, and budgeting. Outstanding multitasking, problem-solving and team leadership abilities. Aggressive National Sales Manager successful developing and implementing effective nationwide sales strategies. Successful at recruiting talented sales professionals, developing training courses that increase profitability and establishing sales programs that meet or exceed quotas. Recognized for increasing revenue by 28% and collaborating with executive staff to develop precise sales revenue projections. Goal-oriented and hardworking with solid track record of high performance in consumer goods and retail businesses.

  • Training and Development
  • Learning Strategies
  • Sales Expertise
  • Staff Recruiting
  • Operation Monitoring
  • Team Development
  • Sales
  • Budgeting
  • Trend Forecasting
  • Revenue Generation
  • Sales Goals
  • Recruitment and Selection
  • New Business Acquisition
  • KPI Tracking
  • Performance Reviews
  • Account Retention
  • Speaking
  • Adobe Systems Adobe Flash
  • Web Browser Software
National Sales Manager-Facility Solutions, 02/2011 - Current
Forward Financing Boston, MA,
  • Delivered sales presentations at national conferences to highlight industry trends, provide additional training, clarify new business goals and award top sellers.
  • Set up and oversaw territory assignments, performance quotas and budgets.
  • Serviced and retained [Number] accounts while traveling to local territory and major trade shows.
  • Prepared monthly, quarterly and annual sales forecasts to effectively plan sales strategies.
  • Stayed up to date with new product launches and kept sales team members on board with changing plans.
  • Determined annual unit and gross-profit plans by implementing marketing strategies and analyzing trends and results.
  • Maintained productive national sales staff by strategically recruiting, orienting and training top-notch employees.
  • Prepared monthly, quarterly and annual sales forecasts to determine short and long-term performance objectives.
  • Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
  • Conducted performance reviews using key performance indicators to track efficiency and discover opportunities for additional training.
  • Acknowledged nationally for generating revenue, acquiring high-profile clients and maintaining high customer retention record.
Sales Manager, 01/2008 - 02/2011
Lineage Logistics Lansing, KS,
  • Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
  • Maintained customer satisfaction by correcting issues with speed and accuracy.
  • Generated leads and acquired new accounts by attending industry events.
  • Promoted company products and services that best fit customer needs.
  • Developed strong and effective account management and sales staff.
  • Increased company market share by 65% in just 18 months.
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Reduced process gaps, updating sales collateral and training materials while mentoring new hires on protocol and best practices.
  • Authored intensive sales reports on representatives and customer categories to recommend detailed plans and implement through marketing and promotional programs.
  • Pro-actively identified and solved complex problems impacting sales and business direction.
  • Boosted profit opportunities, generating new accounts and successfully managing existing customer base to meet advertising needs.
  • Acquired 8 sales awards by effectively forecasting trends, conducting junior staff member performance evaluations and reporting data analysis to senior leadership.
  • Increased Sport sales 180% within 2 years by growing territory and market share through effective cross-selling tactics.
  • Hired and motivated 35-member sales team achieving over $12 million in new sales per year.
  • Oversaw new product rollouts and program changes.
  • Demonstrated products at customer locations and answered questions.
Owner/Operator, 03/1994 - 01/2008
Wood Pro Floors And Tile City, STATE,
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals wood floors and tile work
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Analyzed new construction client business needs and assisted in determining appropriate resources and strategies.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Supervised performance of 35 workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and opening of hardwood and tile installation contractor business and provided business development, creation of operational procedures and workflow planning.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Assembled and managed teams for development, construction, sales and marketing initiatives.
Business Owner, 02/1992 - 04/2007
Shell Gas Station City, STATE,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed all aspects of business operations to implement realistic annual budget.
  • Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
  • Maintained functional and orderly building areas to meet all business needs and deliver professional appeal to customers.
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained up-to-date knowledge of all statutory requirements and regulations.
  • Capitalized on $3.2mil+ over 15 years of business with peak annual revenue generation of $42 million per year.
  • Recruited and trained 150 team members staff to perform daily business functions.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Selected and developed 15-member staff to execute daily operations.
  • Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Developed car wash and food service business from ground up and prepared records and operations for smooth handover to new owners.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Set pricing structures according to market analytics and emerging trends.
  • Developed and directed activities of team, implementing culture of excellence by modeling expected behavior of Sales associates
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Owned and managed daily operations of gas station business, including supervising employees and providing onsite training and continuing education to staff.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Interviewed, trained, and supervised up to 300 employees, including 15 supervisors, to achieve sales goals.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Education and Training
High School Diploma: , Expected in
La Quinta High School - La Quinta, CA
Status -
: , Expected in
Shell Oil Dealer School - Houston, TX,
Status -
: , Expected in
NWFA - St Louis,
Status -
  • Exceeded sales goals at Shell Oil with and average growth of 21% per year over 15 years.
  • Led team to achieve sales goals, earning recognition from upper management and financial reward.
  • Consistently maintained high customer satisfaction ratings.
  • Won Shell Oil dealer of the year 5 times over 15 years
  • Won excellence awards from Shell oil 15 out of 15 years as a dealer
  • Have obtained Craftsmen, Advanced Craftsmen, Vanguard degrees from NWFA
  • Have obtained certified installer and sand and finisher degrees from NWFA
  • Opened 3 new branches for Floor Style Products all with increase in sales year over year during time at this company.
  • Developed relationships with 100's of new clients and typically exceeded sales goals by an average of 25%
  • Improved delivery of gas and food mart by upgrading and training staff, realizing overall increase in customer satisfaction and cost efficiency.
Activities and Honors
  • Member, Small Business Association (2008 - present)
  • Certified Sales Executive (CSE)
  • Licensed California contractor - 1994
  • Master Craftsmen Training - 2002
  • Advanced Master Craftsmen Training - 2003

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Resume Overview

School Attended

  • La Quinta High School
  • Shell Oil Dealer School
  • NWFA

Job Titles Held:

  • National Sales Manager-Facility Solutions
  • Sales Manager
  • Owner/Operator
  • Business Owner


  • High School Diploma

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