Program Supervisor and Operations Manager with more than six years of management experience in the health industry. Applies strong analytical and critical thinking skills to solve complex operational problems. Proactive in flagging and developing solutions for process inefficiencies. Seeking to apply management talents to drive long-term company growth.
|
|
- Participation in the Central Oregon Coordinated Care Organization System Development with PacificSource and other partners focusing on Strategic Initiative Development.
- Participation on Early Learning HUB application's tri-county and data analysis teams.
- Grew revenue by $100,000 in the first year by spearheading development and management of Medicaid Administrative Claiming reimbursement program.
- Successfully applied for and coordinate National Public Health Accreditation activities.
- Developed and implemented first Quality Improvement/Assurance policy and procedure for Crook County Public Health Department.
- Successful grant writing and development.
- Member of CHIP(Community Health Improvement Partnership) Advisory Board since 2007.
The Accreditation Coordinator is responsible for furthering the mission of the National Public Health Accreditation Board:
- Accreditation through PHAB provides a means for a department to identify performance improvement opportunities, to improve management, develop leadership, and improve relationships with the community. The process is one that will challenge the health department to think about what business it does and how it does that business. It will encourage and stimulate quality and performance improvement in the health department. It will also stimulate greater accountability and transparency.
- PHAB’s public health department accreditation process seeks to advance quality and performance within public health departments. Accreditation standards define the expectations for all public health departments that seek to become accredited. National public health department accreditation has been developed because of the desire to improve service, value, and accountability to stakeholders.
- Documents the capacity of the public health department to deliver the three core functions of public health and the Ten Essential Public Health Services. Thus, accreditation gives reasonable assurance of the range of public health services a department should provide. Accreditation declares that the health department has an appropriate mission and purpose and can demonstrate that it will continue to accomplish its mission and purpose.
- Responsible for focusing the Strategic Plan to match Accreditation standards, facilitating completion of activities and improvements.
Ensure that Intergovernmental Agreements with DHS and MESD are in place.
All communication with DHS, local partners and federal officials.
Compile, produce and disseminate all claiming reports.
Work as a conduit between DHS and local operations regarding questions, inquiries of state or federal guidance and other pertinent communication.
Ensure accurate interpretation and provide clear instructions of CMS and DHS policy.
Ensure all local applications (time study process, cost pool development, claiming calculation and training) of MAC are appropriate and in compliance with federal and state guidelines.
Develop and interpret quality assurance protocols for local MAC.
Develop guidelines for establishing and maintaining supporting documentation and agency wide Audit Files that are consistent with procedures outlines by DHS.
Act as primary trainer.
Maintain all documentation necessary to substantiate appropriate program management.
Supervisor, coordinate, manage, and implement WIC program.
Maintain the staff's required training for the program.
Conduct caseload management and assessment and adjust clinic flow.
Schedule and plan clinic throughout the year.
Create and schedule nutrition classes.
Create and implement clinic policies and procedures.
As a member of local coalitions, plan local events for the public.
Prepare yearly self review and nutrition education plan
Attend WIC coordinator meetings and state WIC meetings
Educate staff on required WIC policies and procedure changes.
Assess and counsel participants on information collected in medical and nutrition assessment which may impact nutritional status.
Successful completion of grants for multiple programs including USDA, WIC, Northwest Health Foundation for QI Activities, Tobacco Prevention, and Healthy Communities.
Monitor four program budgets each month.
Develop and share best practices regarding Quality Management with all fifteen health department program areas:
- WIC(Womens, Infants and Children)
- Reproductive Health
- Maternal Child Health Home Visiting Programs(Healthy Start, Nurse Family Partnership, Cacoon, Babies First, Maternity Case Management)
- Healthy Communities and Tobacco Prevention
- Preparedness and Communicable Disease
- Fiscal
- Administrative
- My Future My Choice
- Oregon MothersCare
- Immunizations
Facilitate and coordinate Quality Improvement activities for all programs.
Recruit, hire and train new employees for various health department programs.
Supervise and maintain therapy caseload of up to ten girls age 11-17.
Provide weekly individual and group therapy sessions.
Case management and coordination of care with other medical providers, family and law enforcement as needed.
Case management of multiple bed psychiatric inpatient hospital.
Facilitate care coordination meetings between psychiatrist, medical providers, family, law enforcement, health insurance provider and DHS.
All utilization review for re-authorization.
Supervise hospitalized children age six to seventeen as needed.
Provide individual and group therapy to inpatient women.
Maintain caseload up to ten, responsible for entire medical file tracking and data entry.
Coordinate service in conjunction with law enforcement and child welfare.
Testify in court regarding parental reunification issues.
Completion will be in first quarter 2014.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Length
- Personalization
- Target Job
Resume Overview
School Attended
- Liberty University
- Portland State University
- Eastern Oregon University
Job Titles Held:
- National Public Health Accreditation Coordinator
- Medicaid Administrative Claiming Program Manager
- WIC Nutrition Manager
- Grant Writer
- Quality Improvement and Assurance Manager
- Therapist
- Psychiatric Case Manager
- Alcohol and Drug Counselor
Degrees
- Master of Arts
- Bachelor of Science
- transfer
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
