Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking National Business Development Manager with 6 years of experience. Dedicated and knowledgeable about Engineering and Automation with fantastic communication and digital and traditional marketing skills. Skilled Business Development leader offering 6 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

  • Budget Management
  • Logistical support
  • Factory relationships
  • Market development
  • Operational planning
  • Manufacturing
  • Cultural management
  • Quality assurance
  • Materials sourcing
  • B to B sales
  • Business development and planning
  • Accomplished manager
  • Trained in consumer marketing
  • Systems and software programs
  • Analytical problem solver
  • Territory Management
  • Digital marketing knowledge
Work History
National Business Development Manager, 10/2013 - Current
Extended Stay America Mount Pleasant, SC,
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Trained and lead team of sales executives through modern marketing and persuasion courses to increase overall company efficiency and sales by 30%.
  • Maintained long-lasting relationships with industry partners for 6 years.
  • Organized and oversaw solid business portfolio bringing in 40% of revenue objective in 4 years.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
  • Generated new business with marketing initiatives and strategic plans.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Created reports and presentations detailing business development activities.
  • Scheduled promotional activities in accordance with available inventory and staff resources.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Territory Account Manager, 12/2011 - 09/2013
Illumina Santa Clara, CA,
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Contributed to annual revenue of US$7.8 M services and developing new accounts.
  • Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by 35%.
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
  • Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Recommended brand products to customers, highlighted benefits and redirected objections to secure more than US $6M in sales.
  • Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
Sales Engineer, 07/2009 - 07/2011
Precisely Charlotte, NC,
  • Reviewed all customer inquiries to understand project scope while managing internal disciplines to compliantly respond.
  • Provided bookings forecast inputs for all product opportunities within assigned accounts.
  • Prepared cost estimates by studying customer documents and consulting with project managers.
  • Provided technical troubleshooting and problem solving for clients with installed equipment/system issues.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Developed and implemented pursuit plans for all opportunities with assigned key accounts.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Recommended changes, improvements or deletions in products according to customer feedback.
  • Attended trade shows and seminars to promote products and learn about industry developments.
  • Identified and supported resale opportunities to achieve sales plans.
  • Designed and delivered product training for clients.
  • Identified new booking prospects from within assigned accounts.
  • Used effective data analysis and sales strategies to increase profitability and develop system or organization for projects.
  • Provided input for overall bookings forecasts for assigned accounts.
  • Suggested ideas for product evolution and new product variants.
  • Delivered technical sales presentations to prospects and presented benefits and value of products.
  • Managed technical integration, systems engineering program management, customer support and program management.
Master of Science: Business Management, Expected in
University Pelita Harapan - Jakarta,
Bachelor of Engineering: Electrical, Expected in
University Of Trisakti - Jakarta,
  • Workshop Training (Singapore) - 2018 In this training, we learned how to be engaged with customer by implementing P-P-V-V-C-C (Pain – Power – Vision – Value – Collaborate – Compelling Reason to Act / Execute).
  • This value oriented selling differentiates Sales not only related what product we sell but also how to engage with the customer.
  • Digital Transformation Training (IIoT) - 2018 In this training, we learned how to create buying vision in order to help customer doing a digitalization roadmap plan.
  • The solution is focusing on improve key factor such as reliability, energy efficiency, productivity and safety.
  • We also learned how to do IT – OT collaboration in order to be able work together in Project Execution.

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School Attended

  • University Pelita Harapan
  • University Of Trisakti

Job Titles Held:

  • National Business Development Manager
  • Territory Account Manager
  • Sales Engineer


  • Master of Science
  • Bachelor of Engineering

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