Hardworking National Business Development Manager with 6 years of experience. Dedicated and knowledgeable about Engineering and Automation with fantastic communication and digital and traditional marketing skills. Skilled Business Development leader offering 6 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Skills
Budget Management
Logistical support
Factory relationships
Market development
Operational planning
Manufacturing
Cultural management
Quality assurance
Materials sourcing
B to B sales
Business development and planning
Accomplished manager
Trained in consumer marketing
Systems and software programs
Analytical problem solver
Territory Management
Digital marketing knowledge
Work History
National Business Development Manager, 10/2013 - Current Extended Stay America – Mount Pleasant, SC,
Drove operational improvements which resulted in savings and improved profit margins.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Monitored social media and online sources for industry trends.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Maintained excellent attendance record, consistently arriving to work on time.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Trained and lead team of sales executives through modern marketing and persuasion courses to increase overall company efficiency and sales by 30%.
Maintained long-lasting relationships with industry partners for 6 years.
Organized and oversaw solid business portfolio bringing in 40% of revenue objective in 4 years.
Researched and identified opportunities for account growth, account penetration and market expansion.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Generated new business with marketing initiatives and strategic plans.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Created reports and presentations detailing business development activities.
Scheduled promotional activities in accordance with available inventory and staff resources.
Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Territory Account Manager, 12/2011 - 09/2013 Illumina – Santa Clara, CA,
Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Elevated account management by predicting potential competitive threats and outlining proactive solutions.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Developed highly profitable pipeline based on multiple sales penetration techniques.
Contributed to annual revenue of US$7.8 M services and developing new accounts.
Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by 35%.
Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Recommended brand products to customers, highlighted benefits and redirected objections to secure more than US $6M in sales.
Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
Reviewed all customer inquiries to understand project scope while managing internal disciplines to compliantly respond.
Provided bookings forecast inputs for all product opportunities within assigned accounts.
Prepared cost estimates by studying customer documents and consulting with project managers.
Provided technical troubleshooting and problem solving for clients with installed equipment/system issues.
Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Developed and implemented pursuit plans for all opportunities with assigned key accounts.
Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
Recommended changes, improvements or deletions in products according to customer feedback.
Attended trade shows and seminars to promote products and learn about industry developments.
Identified and supported resale opportunities to achieve sales plans.
Designed and delivered product training for clients.
Identified new booking prospects from within assigned accounts.
Used effective data analysis and sales strategies to increase profitability and develop system or organization for projects.
Provided input for overall bookings forecasts for assigned accounts.
Suggested ideas for product evolution and new product variants.
Delivered technical sales presentations to prospects and presented benefits and value of products.
Managed technical integration, systems engineering program management, customer support and program management.
Education
Master of Science: Business Management, Expected in - University Pelita Harapan - Jakarta, GPA:
Bachelor of Engineering: Electrical, Expected in - University Of Trisakti - Jakarta, GPA:
Accomplishments
Workshop Training (Singapore) - 2018
In this training, we learned how to be engaged with customer by
implementing P-P-V-V-C-C (Pain – Power – Vision – Value –
Collaborate – Compelling Reason to Act / Execute).
This value
oriented selling differentiates Sales not only related what product we
sell but also how to engage with the customer.
Digital Transformation Training (IIoT) - 2018
In this training, we learned how to create buying vision in order to
help customer doing a digitalization roadmap plan.
The solution is
focusing on improve key factor such as reliability, energy efficiency,
productivity and safety.
We also learned how to do IT – OT
collaboration in order to be able work together in Project Execution.
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