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Nail Technician Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic Client Service Representative with 10 plus years of client interface experience. Well-versed in Nail technician products, services and consumer trends. Skilled in both individual and team roles paired with expertise in training and mentoring new staff on company objectives.

Skills
  • Manicures
  • Cleanliness
  • Infection controls
  • Gel tips
  • Cuticle care
  • Product knowledge
  • Team collaboration
  • Problem-solving skills
  • Schedule maintenance
  • Training and coaching
  • Guest relations
  • Cash management experience
  • Coordination skills
  • Client satisfaction
  • Customer service
  • Work ethic
  • Teambuilding
Experience
05/2017 to 01/2018
Nail Technician Chumash Casino Santa Ynez, CA,
  • Met with clients to discuss needs, service preferences and special requests.
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Introduced signature services, acrylics and gel tips to increase overall sales.
  • Trained and mentored junior employees on safety, performance strategies and customer service techniques.
  • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Completed daily customer appointments and updated master schedule.
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Resolved guest complaints.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Consistently recognized by management for providing superior customer service.
  • Handled guest complaints, maintaining positive dining experience for restaurant patrons.
06/2014 to 05/2015
Nail Technician Chumash Casino Santa Ynez, CA,
  • Met with clients to discuss needs, service preferences and special requests.
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Trained and mentored junior employees on safety, performance strategies and customer service techniques.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Completed daily customer appointments and updated master schedule.
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Resolved guest complaints.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Handled guest complaints, maintaining positive dining experience for restaurant patrons.
  • Created repeat business by developing long-term relationships with regular customers to increase client base.
05/2013 to 05/2014
Server Creekview Health Center Pleasanton, CA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
10/2010 to 01/2011
Printing Operator Party City Birmingham, AL,
  • Maintained machines in good working order by cleaning, lubricating and adjusting.
  • Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
  • Trained and assisted new printing press operators to provide printing output that satisfied customers.
  • Lubricated and maintained printing machines.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Examined and produced specific job orders.
  • Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
Education and Training
Expected in 04/2015
Nail Technician License:
NC Nails Academy - Charlotte, NC,
GPA:
Expected in
:
Surry Community College - Dobson, NC
GPA:
Languages
English:
Native/ Bilingual
Negotiated:

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How this resume score could be improved?

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82Good

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • NC Nails Academy
  • Surry Community College
Job Titles Held:
  • Nail Technician
  • Nail Technician
  • Server
  • Printing Operator
Degrees
  • Nail Technician License
  • Some College (No Degree)

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