LiveCareer-Resume

nail technician resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic attitude driven to maximize business through referrals and sales with professional and dedicated to the company. Hardworking and reliable with strong ability in multitasking and maintaining customer relationship's. Highly organized, proactive and punctual with team-oriented mentality. Proactive leader with strengths in communication regarding collections.

Skills
  • Manicures
  • Cuticle care
  • Infection controls
  • Cleanliness
  • Gel tips
  • Product knowledge
  • Team collaboration
  • Training and coaching
  • Promotional planning
  • Coordination skills
  • Guest relations
  • Stock maintenance
  • Cash management experience
  • Client satisfaction
  • Multitasking
Experience
02/2020 to Current Nail Technician Columbus Hospitality | Plain City, OH,
  • Met with clients to discuss needs, service preferences and special requests
  • Scheduled daily customer appointments and updated master schedule
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Recognized by management for providing exceptional customer service
01/2014 to 05/2021 Receptionist/General Assistant Travel + Leisure Co. | Palm Springs, CA,
  • Answered and directed incoming calls using multi-line telephone system
  • Coordinated and communicated with clients daily to gather pertinent information.
  • Responded to customer concerns and issues by phone calls and emails
  • Maintained all financial records to verify timely clearance of all credit and debit activities
  • Entered data and kept records
  • Processed payments and updated accounts to reflect balance changes
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
08/2016 to 01/2021 Bartender Bio-Techne | Austin, TX,
  • Balanced daily registers and generated sales reports for management
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
  • Prepared and served drinks in high-volume environment
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff
  • Restocked beer and liquor on regular schedule and after special events
01/2018 to 01/2020 Collections Specialist Kaufman Container | City, STATE,
  • Located and monitored overdue accounts using billing system to begin collections process
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts
  • Conveyed current account information and obtained payments by using pre-scripted statements
  • Negotiated rates with customers and entered payments into accounting system
  • Received payment and posted to appropriate customer accounts
  • Negotiated credit extensions to assist customers in paying overdue accounts
  • Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals
  • Met demands of busy collections group by performing high volume of daily calls
Education and Training
Expected in 01/2016 to to Business Associate Degree | Business Cleveland State University, Cleveland, OH GPA:
Expected in to to | Nail Technician Raphael's School of Beauty, North Olmsted, OH, GPA:
Certifications
  • Licensed Nail Technician - 2017

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Resume Overview

School Attended

  • Cleveland State University
  • Raphael's School of Beauty

Job Titles Held:

  • Nail Technician
  • Receptionist/General Assistant
  • Bartender
  • Collections Specialist

Degrees

  • Business Associate Degree
  • Some College (No Degree)

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