LiveCareer-Resume

nail technician resume example with 13 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Results-oriented, driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers. Organized and motivated. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Building clientell
  • Cultivating strong relationships with clients
  • Creating a calm environment to create repeat clients
  • Product Sales
  • Client Service Records
  • Payment Process
  • Persuasive Negotiation
  • Customer Service
  • Relationship Building
  • Appointment Scheduling
  • Team Collaboration
  • Problem-Solving Skills
  • Training and Coaching
  • Schedule Maintenance
  • Product Knowledge
  • Decision Making
  • Active Listening
  • Personnel Scheduling
  • Front Desk Management
  • Verbal and Written Communications
  • Social Media Platforms
  • Needs Assessment
  • Call Answering and Routing
  • Results Oriented
  • Conflict Resolution
  • Quality Assurance
  • Detail Oriented
  • Client Checkout
  • Supply Ordering
  • Industry Trends
  • Upselling and Cross Selling
  • Personnel Management
Experience
04/2016 to Current
Nail Technician The Boar's Head Charlottesville, VA,
  • Created repeat business by developing long-term relationships with regular customers to increase client base.
  • Built repeat client base to increase profits and stabilize cash flow.
  • found clients through networking and social media
  • build lasting relationships with clients for continued business
  • upsell clients on new products or other services
  • schedule out clients for future appointments
  • recruiting clients family and friends to build clientele
  • Met with clients to discuss needs, service preferences and special requests.
  • Performed high volume of daily customers gel and natural manicures.
  • Introduced signature services and gel tips to increase overall sales.
  • Trained and mentored junior employees on safety, performance strategies and customer service techniques.
  • Completed daily customer appointments and updated master schedule.
  • Upsold specials and bundled finger and toe-nail packages to increase personal profit.
  • Resolved guest complaints.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Handled staff development, budgeting and supply ordering.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
01/2015 to 03/2016
Hairstylist Sport Clips American Canyon, CA,
  • built clientele through networking and social media
  • handed out business cards and left cards at beauty businesses
  • Pre-booked future appointments to increase repeat business.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
  • Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
02/2010 to 10/2015
Teller Fort Knox Federal Credit Union Leitchfield, KY,
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Adhered to financial services security and audit procedures.
  • Trained employees on cash drawer operation.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Entered member transaction data into online banking software.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Explained bank services, financial products and applicable fees to customers.
  • Performed currency transaction reports for foreign currency.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Earned high volume of referrals as part of bank's sales incentive system.
Education and Training
Expected in 05/2013 to to
Cosmetology License : Hair Design
Paul Mitchell The School - Utah ,
GPA:
Expected in 05/2006 to to
High School Diploma:
West High School - Utah,
GPA:

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Resume Overview

School Attended

  • Paul Mitchell The School
  • West High School

Job Titles Held:

  • Nail Technician
  • Hairstylist
  • Teller

Degrees

  • Cosmetology License
  • High School Diploma

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