multi property general manager resume example with 15+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Heart and faith based professional leader with a Master of Arts in Theology and bringing 10+ years of advanced experience; while possessing elevated business and project management skills honed through progressive career history, diverse industries knowledge and accomplished education. Leads department operations, oversees teams and connects with employees using forward-thinking and insightful approach. Eager to bring people of community together through well-planned faith formation and executed religious education and sacramental programs.
Skills
Community Engagement
Program Planning
Friendly, Positive Attitude
Effective, Empowering Relationship Builder
Strategic & Innovative Project Management
Organizational Performance
Financial Analysis & Budget Management
Team Leadership, Development & Coaching
Strong Verbal & Written Communication
Employee Coaching & Motivation
Complex Problem Solving & Strategic Thinking
Creating Efficient & Effective Systems for Driven Results
Positive Interpersonal & Counseling Skills
Advanced Microsoft Office and Computer Skills
Experience
06/2020 to CurrentMulti-Property General ManagerGolden Valley Memorial Healthcare | Clinton, MO,
Direct and manage daily operations of 6 quick serve restaurants, 4 licensed Starbucks, and 2 additional departments with revenue over $30 million annually
Manage complex calendar of events, projects, and initiatives that directly impact business and revenue
Develop and mentor a team of 9 managers and lead 125+ union and non-union team members
Advance skills in strategic and financial planning, budgets, and P&Ls
Develop and maintain positive, collaborative working relationships with multiple departments and work in conjunction with Executive Leadership influencing management and company strategies and decisions
Proven ability to identify and address employee relations, as well as using strong interpersonal skills to effectively engage and inspire growth and positive change
Successfully manage projects through design, develop, implement, and follow through
01/2018 to 05/2020Theology Mentor & Lead Event ManagerNovolex | Chelmsford, MA,
Taught and talked with youth, sharing positive life experiences to encourage improved self-esteem and develop faith formation.
Lead an innovative Youth Theology program and experience focused on leadership, theology, and interfaith relations
Developed lesson plans and taught engaging theological concepts effectively and creatively to diverse student population
Facilitated challenging and meaningful discussions for group and individual learning
Provided high quality collaboration with professors and administrative personnel
Created and planned socially conscience events and activities while managing allotted budget
Created detailed timelines for events based on scope of work required by each department involved in process.
04/2018 to 07/2019Assistant DirectorLoyola Marymount University | City, STATE,
Managed and assisted the ACE program dedicated to preparing underrepresented students for graduate and professional school.
Analyzed and communicated results of ACE program participants involvement and performance.
Co-led class focused on professional and academic development
Directed special projects and daily operations.
Cultivated and maintained relationships to promote positive work culture.
Coached and guided 3 student staff on day-to-day operations, program expectations, guided research, and company policies and procedures.
Established budgets and tracked expenses to drive operational efficiency.
Built strong referral network to generate new opportunities for students in the program.
07/2007 to 08/2017Shift SupervisorStarbucks Coffee Company | City, STATE,
Recipient of Green Apron Genuine award and Partner of the Quarter for exceptional customer service and employee relations
Ability to work in fast paced, evolving environment with ease
Developed, oversaw, and managed new hire training while maintaining Starbucks standards, policies, and procedures.
Quality assurance and adherence to Health & Safety regulations
Completed opening and closing duties to facilitate business operations.
Assisted upper management with daily operations to meet standards of service and quality.
Resolved customer complaints and handled escalated customer concerns and emergencies.
Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
Assessed operations and adjusted scheduling and shift staff duties to maximize productivity.
Education and Training
Expected in 05/2020 to to Master of Arts | TheologyLoyola Marymount University, Los Angeles, CA, GPA:
GPA: 3.95
Dancing Theology: A Construction of a Pneumatology of the Body - thesis 2020
Mary Milligan Spirituality Award, 2020
Theta Alpha Kappa Honor Society, 2018 - current
James Fredericks Comparative Theology Fellowship, 2018
Expected in 12/2009 to to Bachelor of Arts | Dance & HonorsUniversity of Wyoming, Laramie, WYGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.