multi department manager resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Energetic, organized, and dependable Administrative Assistant trusted with complex and sensitive information. Committed to delivering high-quality executive support. Well-versed in coordinating schedules, implementing process improvements to increase efficiency, good oral and written communication, relationship-building, prioritization skills and managing deadlines. Productive and focused; offering 15 years of superior performance in administrative and leadership roles.
Skills
Ability to multi-task and prioritize tasks
Excellent time management
Attention to detail
Well-developed organization skills
Professional discretionary and information safeguard
Great oral and written communication skills
Maintain executive and organization calendars
Meeting and event planning and support
Administrative support
Track and maintain supply and equipment inventory
Facilitate staff training
Manage social platforms (Facebook, Instagram)
Exceptional photography skills
Proficient in Microsoft Office
Education and Training
Gloucester County CollegeSewell, NJ, Expected in ā āAssociate of Arts:Early Childhood Education - GPA:
University Of Hawaii At HiloHilo, HIExpected in ā ā:Business - GPA:
Experience
Goodwill Industries Of Central Oklahoma - Multi-Department Manager Yukon, OK, 07/2020 - 02/2021
Employee management: Measured and monitored employee performance for 20 sales associates across 3 department- appliances, cabinets and millworks. Mentored, coached and trained employees while leading by example. Facilitated corporate and department specific training initiatives.
Analyzed reports to enhance sales performance and improve inventory management accuracy.
Developed business relationships with vendors, partners and important contacts to ask for feedback, offer assistance, and improve operations.
Organized and maintained numerous schedules to meet business needs and deadlines.
Maintained inventory accuracy through cycle counts. Created processes and procedures for receiving, researching, and reconciling discrepancies.
Increased customer satisfaction ratings through customer service excellence, training of sales team and by leading through example.
Pier 1 Imports - Store Manager City, STATE, 06/2018 - 01/2020
Built loyal customer base by delivering excellent service and stocking in-demand products.
Fostered healthy team environment that promoted collaboration and increased productivity.
Employee management: Recruited, on-boarded, trained, measured and monitored employee performance for 20 sales associates.
Maximized customer satisfaction, streamlined procedures, and improved bottom-line profitability through collaboration and effective communication.
Met budgetary targets through expense controls and elimination of wasteful behaviors.
Implemented effective operational improvements resulting in diminished total inventory loss; 0.4% shrink results, best in District.
Research Corporation Of The University Of Hawaii - Program Assistant, Cultural Resources City, STATE, 04/2016 - 06/2018
Point of contact between upper management at RCUH, internal staff and Installation Command team, civilian employees, and external contractors.
Maintained executive and organization calendars to streamline events, schedules, office communications, and training initiatives. Organized and coordinated meetings.
Responsible for supply, equipment, and professional service procurement. Developed expense reports and tracked accounts payable for accuracy and prompt payment. Managed petty cash including budget allocation and reimbursements.
Responsible for monthly building and vehicle safety inspections as well as vehicle and equipment maintenance programs, scheduled routine maintenance and repairs on project vehicles, as needed, and submitted work order information (DMO) to the building manager for Directorate of Public Works building maintenance.
Completed monthly equipment supply and flammable locker inventories.
Verified accuracy of employee timekeeping.
Managed and responded to correspondence. Composed reports, presentations, newsletters, email and other forms of communication.
Designed and maintained a filing system and database to track, maintain, and optimize organizational efficiency.
Prepared and safeguarded financial and personal identifiable information.
Monitored field operations and safety through coordinated and timely communication between the field and office staff, Range Control, and the Fire Department.
Served as back-up Safety Officer, Environmental Compliance Officer and Fire Warden for RCUH Cooperative Agreement staff. Coordinated bi-monthly safety training program and managed Hazardous Material Communication Program including Safety Data Sheets (SDS) and employee training records.
IKEA - Multi-Department Manager City, STATE, 10/2008 - 10/2015
Managed employee recruitment, on-boarding, training, payroll, and employee performance to ensure maximum productivity.
Optimized sales and marketing directives by closely monitoring supply chain availability, analyzing market trends, and effectively managing inventory levels to align with sales forecasts.
Facilitated training for ongoing company directives and department specific initiatives to ensure a knowledgeable and confident sales team, focused on exceptional customer service, operational excellence and delivering results.
Met and exceeded department sales goals for 7 consecutive years.
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