Versatile, reliable, and efficient logistics coordinator with four years of experience in the transportation industry and eight years in customer service. Successful in networking to build and maintain business relationships. Ability to oversee multiple projects and manage 50+ individuals while ensuring timely completion of project deadlines.
Move CoordinatorDec 2015 to Apr 2016 Lint United Van Lines － Des Moines, Iowa
Simultaneously coordinate household goods moves, office relocations, and inbound military shipments.
Act as liaison between operations, billing, and customer service departments.
Identify and reconcile invoice and billing discrepancies between customers, national accounts, and outside vendors.
Cross-functional training across departments including customer service, operations, billing, and sales.
Research ways to reduce costs with national accounts - resulted in 16% profit Receive freight in to warehouse, track product locations in warehouse management system.
Senior Powerfleet Dray Manager/Assistant PlannerJul 2014 to Oct 2015 JB Hunt － Cedar Rapids, Iowa
Third Party Logistics (20 carriers - 90 drivers) Communicate with outside carriers on a daily basis to monitor and track movement of freight for on time service.
Responsible for the directing, monitoring, and training of one fleet manager.
Streamline use of mobile application for Powerfleet drivers to optimize visibility and allow them to enter load information.
Reduced amount of phone calls by over 50% Implement penalty system to reduce service failures: 7% improvement first month, 12% improvement second month 27% less total service failures in 4 months Brainstorm new ideas to lower and control expenses by reducing deadhead miles and unnecessary stops.
Company drivers (30 drivers) Motivate drivers to meet weekly mileage requirements and discipline drivers as necessary, including termination.
Highest miles driven per day per driver - 418 Most hours driven per day per driver - 8.7 Complete driver payroll weekly and adjust as necessary.
Coordinate with account representatives to plan, monitor, and update loads as necessary.
Plan freight, prioritize assignments, and make adjustments when required -designed to safely improve efficiency of fleet.
Ensure that all safety regulations were fully implemented while monitoring DOT logs and violations.
Highest fleet safety record Travel to other ramps to help as needed to train new employees.
Bachelor of Science, Business ManagementMay 2014Iowa State University － Ames, IowaBusiness Management
Bachelor of Science, Supply Chain ManagementGPA: 3.11Logistics and Operations
International Target Live Case Study in China for Supply Chain Management - Spring Break2014
* ISU Entrepreneurship Club and ISU Supply Chain Management Club
Bachelor of Science , Business Management May 2014 Bachelor of Science , Supply Chain Management International Target Live Case Study in China for Supply Chain Management - Spring Break 2014 * ISU Entrepreneurship Club and ISU Supply Chain Management Club
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