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motor vehicle representative resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Efficient technician with 9 1/2 years of experience in licensing and registration. Excellent abilities and training in both data verification and entry as well as payment collection. Expert in collecting payments, preparing deposits and collaborating with other clerks to carry out high-volume work in fast-paced environment. Enjoys working with both internal and external customers.

Skills
  • Clerical Support
  • Government Regulations
  • Standard Operating Procedure
  • Legal Documentation
  • External Audits
  • Operations Management
  • Reading Comprehension
  • Client Relations Skills
  • Customer Interaction
  • Complex Problem-Solving
  • Service Quality
  • Licensing Requirements
  • Customer Satisfaction
  • Data Verification
  • Verifying Eligibility
  • Billing Procedures
  • Accounts Payable and Accounts Receivable
  • Corrective Actions
  • Staff Support
  • Application Verification
  • Active Learning
  • Superior Customer Service
  • Operational Efficiency
  • Registration Procedures
  • Credit Card Transaction Processing
  • Administrative Support
Work History
Motor Vehicle Representative, 06/2013 to Current
David J JosephLouisville, KY,
  • Performed routine data entry or document management.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Maintained fiscal records and accounts.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Updated operational records or licensing information using computer terminals.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Verified authenticity of foreign identification or immigration documents.
  • Created documents with applicant information and verified data against Type database information.
  • Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
  • Wrote, reviewed and submitted Number reports per week for department records.
  • Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
  • Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
Supervisor, 01/2009 to 11/2016
ChubbHome City, IN,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Provided supportive link between external customers and internal operations.
  • Performed annual evaluations and reviews for large staff of employees.
Administrative Assistant, 01/2010 to 09/2011
Circle K Stores, Inc.Goodyear, AZ,
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Managed and completed paperwork and overall office administration operations.
  • Attended to office operations and required paperwork.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Recorded expenses and maintained accounting records.
Assistant, 05/2005 to 12/2007
Bonura HaulingCity, STATE,
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Managed and completed paperwork and overall office administration operations.
  • Attended to office operations and required paperwork.
  • Recorded expenses and maintained accounting records.
  • Keyed all data into Software.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Education
Certificate Of Completion : Administrative Assistance And Secretarial Science, Expected in 08/2000 to Ventura College - Ventura, CA
GPA:
Certifications

*Fraud documentation

*Control cashier backup


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Resume Overview

School Attended

  • Ventura College

Job Titles Held:

  • Motor Vehicle Representative
  • Supervisor
  • Administrative Assistant
  • Assistant

Degrees

  • Certificate Of Completion

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